What are the responsibilities and job description for the Scheduler position at All Points Transit?
Customer Service Representative & Reservations Specialist
Location: All Points Transit Office & Call Center
Schedule: Monday - Friday, 8:00 AM - 4:00 PM
Full-Time | In-Person | Competitive Pay & Benefits
Do you thrive in a fast-paced environment where you can make a real difference in people’s lives? Join All Points Transit and be part of a team dedicated to keeping our community members independent, active, and mobile!
What You’ll Do:
- Be the friendly voice of All Points Transit—assist passengers over the phone with trip reservations and inquiries.
- Help customers with bus passes and general front desk support.
- Utilize computer-aided scheduling software to coordinate rides efficiently.
- Provide compassionate service to seniors and individuals with disabilities, ensuring they receive the mobility assistance they need.
What We’re Looking For:
✅ Exceptional customer service skills and a strong attention to detail.
✅ Comfort and proficiency in using scheduling software and multi-line phone systems.
✅ A passion for helping others—especially seniors and persons with disabilities.
✅ Bilingual in English and Spanish (preferred).
✅ Prior experience in customer service, front desk roles, hospitality, or call centers is a plus!
Why Join Us?
Make a Difference: Play a vital role in connecting people to essential services.
Growth Opportunities: Potential for career advancement within our organization.
Team-Oriented Culture: Work with a supportive, mission-driven team.
Stability & Purpose: Join a well-respected nonprofit making a real impact in Western Colorado.
Requirements:
✔ Background check, pre-employment, and random drug testing.
✔ Must be comfortable working in an office/call center setting.
✔ Must be legally authorized to work in the U.S.
All Points Transit is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $16.25 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16