IT Tech Specialist

Job Title: IT Tech Specialist
Location: Los Angeles, CA (Onsite)
Pay Rate: $31/hour
Job Type: Contract (12 Months)
Start Date: May 5, 2025
End Date: May 5, 2026
Work Timing: Monday to Friday, 9:00 am to 5:00 pm

We're seeking a bilingual (Korean/English) IT Technician to join our team in Los Angeles. This onsite role supports our office staff and retail store team with hands-on IT support, equipment management, and troubleshooting across hardware, software, network, SAP, and POS systems.

• Provide daily technical support to both office and retail staff

• Troubleshoot desktops, laptops, printers, phones, and POS systems

• Set up and configure IT equipment (PCs, monitors, scanners, etc.)

• Install software, OS updates, and security patches

• Handle SAP user access and resolve basic system issues

• Maintain network connectivity (wired and wireless)

• Support new hire onboarding and terminations

• Manage and resolve IT tickets via the helpdesk system

• Coordinate with vendors for equipment repair

• Keep an accurate inventory of IT assets

• Bilingual in Korean and English

• 2 years of IT support experience (office and retail preferred)

• Bachelor's degree in Computer Science or related field preferred

• Experience with SAP and POS systems is a plus

• Proficient with Windows OS, macOS, iOS, Microsoft 365, and networking basics

• Familiar with remote support tools and ticketing systems

• Able to lift and move equipment up to 50 lbs

• Excellent customer service and communication skills

• Certifications (CompTIA A , Network , etc.) are a plus

• Must be available to work onsite at both office and retail locations

Apply now if you're ready to bring your IT skills to a fast-paced, hands-on environment and make an immediate impact!

Powered by JazzHR

osMzGbYVdH