What are the responsibilities and job description for the HVAC Service Manager position at All Pro Plumbing, Heating, Air & Electrical?
Apex Midwest is seeking an experienced HVAC Service Manager to lead a high-performing service department in the Omaha, NE area. This is an exciting opportunity to join a growing brand, providing top-tier leadership, training and customer service to our team of skilled HVAC technicians.
Benefits
We offer a supportive team environment, opportunities for career growth, and a commitment to ongoing training and development. If you’re a motivated leader looking to make a lasting impact in the HVAC industry, we’d love to hear from you!
You must have these things
Benefits
- Medical, Prescription, Dental, and Vision Insurance
- Disability & Term Life Insurance
- Matching 401(k) Benefits
- Ongoing Training & Development Opportunities
- Paid Holidays & Paid Time Off (PTO)
- Career Growth & Advancement
- Oversee the daily operations of a high-volume HVAC service department, managing technicians and staff.
- Optimize scheduling and workload distribution to maximize efficiency and service quality.
- Hire, train, and mentor technicians, focusing on both technical expertise and sales skills.
- Implement and teach effective sales techniques and customer service best practices.
- Maintain strong communication between customers, office staff, sales teams, and field technicians.
- Track and report team performance, providing insights for continuous improvement.
- Ensure proper documentation of all jobs, maintaining company standards and compliance.
- Stay updated on industry advancements, new technologies, and evolving best practices.
- 5 years of residential HVAC experience, with management experience preferred.
- Strong leadership and organizational skills to develop and grow a high-performing team.
- Extensive technical knowledge in diagnosing and servicing residential and light commercial HVAC systems.
- Proven ability to train technicians in diagnostic techniques, including high-efficiency inverter systems.
- Sales-driven mindset with excellent communication and customer service skills.
- Proficiency in computer applications (Word, Excel, Adobe, etc.).
- Valid driver’s license and ability to pass background and drug screenings.
- Capable of handling heavy equipment and working in outdoor conditions as needed.
We offer a supportive team environment, opportunities for career growth, and a commitment to ongoing training and development. If you’re a motivated leader looking to make a lasting impact in the HVAC industry, we’d love to hear from you!
You must have these things
- 1-year experience as an HVAC Service Technician
- Valid US Driver’s License with a satisfactory driving record
- Willing to submit to a pre-employment drug test and background check
- Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage
- Troubleshoot HVAC systems and equipment to diagnose
- Perform emergency repairs promptly and efficiently
- Ensure compliance with appliance standards and with Occupational Health and Safety Act
- Track repairs and work completed in trade software, Service Titan
- Engage with customers/clients to inform them of issues, solutions and outcomes; recommend products and services for optimal system performance
