What are the responsibilities and job description for the Plumbing Comfort Advisor position at All Pro Plumbing, Heating & Air?
Overview
At All Pro Plumbing Heating Air & Electrical, we specialize in providing top-notch plumbing, HVAC, and electrical services to residential and commercial clients. Our team is dedicated to ensuring comfort and efficiency in every project we undertake. We are looking for skilled and motivated individuals to join our growing team and contribute to our mission of excellence in HVAC solutions. We’ve been in business for 30 years, and our growth continues due to our great reputation and company culture. We treat our teams like family, which enables them to treat our customers with the same respect. We’re always looking for people who are self-motivated and customer-focused.
The Plumbing Comfort Advisor will be responsible for assessing customer needs, providing tailored plumbing solutions, and ensuring a high level of customer satisfaction. This role involves conducting in-home consultations, presenting service options, and building strong relationships with clients.
What We Offer!
- Industry Leading Benefits Package
- Competitive Pay
- Medical, Dental & Vision Insurance
- PTO
- Paid Holidays
- 401(k), IRA
- Company Vehicle, Gas Card, & Tablet
Responsibilities:
- Deliver a great client experience by educating them in ways we can improve the health, safety, and comfort of their home environment.
- Answer any customer questions and inform them of any pertinent information about their equipment.
- Meet with potential customers to conduct consultations.
- Communicate daily with the sales coordinator, and/or sales manager.
- Maintain records of customer interaction and sales activities.
- Office time required for training, meetings, and required follow up/prospecting.
Qualifications
- Proven experience in sales, customer service, or a related field, preferably within the plumbing or home services industry.
- B2C Sales Experience
- Sales experience is required along with a proven track record in meeting sales targets.
- Strong decision-making abilities
- Valid Driver's License
- Strong knowledge of plumbing systems and services.
- Excellent communication and interpersonal skills.
- Ability to build rapport and trust with customers.
- Strong organizational and time-management skills.
- Comfortable in navigating through multiple software systems
Physical Demands:
- Stand/Sit: Must be able to remain in stationary position 50% of the
- May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
- May be required to drive and sit for long periods of time
- May be required to maneuver up to 25 lb. by lifting, carrying or pushing
Pay Transparency:
The annual salary/hourly pay opportunity for this role ranges from$100k-$225k. The actual pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.
We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.
Apex Service Partners is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by an Apex recruiter with a @apexservicepartners.com email directly from our organization.
Salary : $100,000 - $225,000
