What are the responsibilities and job description for the Care Coordinator position at All Pro Services?
This position is a dual role that is responsible for :
Recruiting and hiring of caregivers
Maintaining client schedules
Schedule :
Monday - Friday, 8 : 00am - 4 : 30pm, in office
Responsibilities :
Responsible for acceptance of new veteran referrals and accurate data entry of client demographics, service authorization and service needs into designated scheduling software.
Responsible for initiating contact with new clients within 24 hours of new referral and staff within one week.
Responsible for daily staffing and scheduling caregivers to maximize client authorized hours of service to meet agency KPI metrics.
Maintains timely communication with Director, other Coordinators, and clients with any change of condition, critical incidents, schedule adjustments.
Discerns client services required as outlined in service agreement, urgent requests, and care plans.
Recruits and interviews new caregivers to meet the staffing needs for assign caseload. May be asked to attend local job fairs and participate in local recruitment activities.
Qualifications :
Must be Louisiana resident
A bachelor's degree, plus a minimum of four years of verifiable experience working in a field providing services to the elderly and / or persons with developmental disabilities; or
Have a minimum of six years of verifiable experience working in a health or social service-related business, plus a minimum of four additional years of verifiable experience working in a field providing services to the elderly and / or persons with developmental disabilities; or
Is a registered nurse licensed and in good standing with the Louisiana State Board of Nursing and have at least two years' experience in providing care to the elderly or to adults with disabilities
VA Homecare Scheduling and Recruiting experience required
Experience in Axiscare or other scheduling software systems preferred
Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity
Excellent communication skills, both verbal and written
Ability to communicate at all levels or organization and work well within a team environment in support of company objectives.
Proficient computer skills required including but not limited to MS Office, MS Excel, and MS Word
Ability to deal with new tasks without the benefit of written procedures
Approachable, flexible, and adaptable to change
Compassionate, Caring, Self-Starter and a Team Player
Physical Requirements :
Prolonged periods of sitting at a desk and working on a computer
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