What are the responsibilities and job description for the IT Support position at All Purpose Professional Services, LLC?
Job Summary
We are seeking a dedicated and knowledgeable IT Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires strong problem-solving skills and the ability to communicate effectively with users at all levels of technical proficiency. The IT Support specialist will ensure that all systems operate smoothly and efficiently, contributing to the overall productivity of the organization.
Duties
- Provide technical support for operating systems including Windows, Mac OS, and Linux.
- Troubleshoot software issues and perform necessary repairs or updates.
- Assist users with LAN connectivity problems and ensure network stability.
- Respond to help desk requests in a timely manner, documenting issues and resolutions.
- Conduct routine maintenance on computer systems and peripherals.
- Collaborate with other IT team members to enhance system performance and security.
- Maintain an inventory of hardware and software assets.
- Educate users on best practices for software use and computer security.
Qualifications
- Proven experience in technical support or a related field.
- Strong understanding of operating systems (Windows, Mac OS, Linux).
- Proficiency in software troubleshooting across various applications.
- Knowledge of computer networking principles, including LAN setup and management.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Familiarity with office productivity software (e.g., Microsoft Office Suite).
- Ability to work independently as well as part of a collaborative team environment.
- Strong analytical skills with attention to detail.
Join us in providing exceptional IT support that enhances our operational efficiency and user satisfaction!
Job Type: Contract
Pay: $23.33 - $24.90 per hour
Compensation Package:
- Hourly pay
Schedule:
- 8 hour shift
Ability to Commute:
- Warwick, RI 02886 (Preferred)
Ability to Relocate:
- Warwick, RI 02886: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Warwick, RI 02886
Salary : $23 - $25