What are the responsibilities and job description for the Service Admin. Assistant-Acura position at All Roads?
If you are a customer-focused and love talking on the phone, this may be the perfect job! Acura of Ellicott City is searching for a Service Admin. Asst. to be the first point of contact with our customers. This role helps manage the center of communications for all repair activities and acts as a liaison between customers and the dealership. We are searching for a detail oriented, excellent communicator with strong administrative skills. You will understand the customer's concerns and manage expectations. This role has an opportunity to grow into a Service Writer. Pay is $20 per hour and eligible for benefits. The schedule is mainly Monday-Friday with some Saturdays.
Benefits
All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
We do not provide H1-B sponsorship.
Benefits
- Medical, dental, vision, disability and life insurance offerings
- 401k with company contribution
- Paid vacation and sick time
- Company paid holidays
- Tuition Reimbursement program
- Employee referral bonus program
- Provide administrative support to the service team
- Schedule appointments and assist in generating estimates for customers (CDK)
- Document repair and service orders in the correct fashion
- Establish and maintain a strong and positive working relationship with customers to encourage customer retention and referral business
- Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
- All other duties as assigned
- High School Diploma or GED required
- Valid Driver's License
- Must have excellent customer service skills
- Ability to multi-task, prioritize, and work efficiently
All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
We do not provide H1-B sponsorship.
Salary : $20
