What are the responsibilities and job description for the Customer Service & Sales Assistant (Entry Level) position at All Saints Insurance Agency?
Benefits:
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Free food & snacks
About the Position...
Our Account Manager is the warm, empathetic, self starter that keeps our customers happy and our office flowing. This person is vital to our company's success. We are looking for someone who is looking for long term employment with the opportunity to grow within our company. Our new team member should also love dogs as Jax & Dixie our mini schnauzers frequently come to work.
Our Account Manager is the warm, empathetic, self starter that keeps our customers happy and our office flowing. This person is vital to our company's success. We are looking for someone who is looking for long term employment with the opportunity to grow within our company. Our new team member should also love dogs as Jax & Dixie our mini schnauzers frequently come to work.
We promote from within which is why we're looking for our next team member.
In this position you will be responsible for answering multiple phone lines, assisting clients both in person and over the phone with payments and policy related transactions, checking emails, creating company mailings, scheduling and conducting annual account reviews, administrative duties including updating our intranet and procedures and handling our walk in traffic etc. This position has a strong focus on service and account rounding through serving our clients.
Our hours of operation are Monday to Friday - 8:30am to 5pm with up to 1 hour for lunch.
Why You Want to work with All Saints
- Opportunity to advance - Licensed within 30 days of employment (if not currently)
- Weekends & Nights Off
- Stable Compensation Position with opportunity for growth
- Bonus opportunity
- NO Grueling Commute (we support our community and hire local folks)
- You're not just a number; We're committed to your success and invest in your growth, but ultimately, your success is in your hands.
Job Requirements:
- Previous P&C Insurance agency experience required - Independent agency experience a huge plus!
- Must love dogs or you'll hurt Jax's feelings!
- Must be able to type 35 words per minute
- Must be available to work Monday - Friday in office during office hours
- Ability to multi task in a high volume environment
- Must be a team player willing to jump in and help where needed
- Must love helping people!
- Minimum 3-5 years prior inside sales experience is preferred.
Job Responsibilities
- Helping existing customers with policy related questions and service requests
- Retaining customers through annual account reviews
- Answering phones
- Selling policies to existing clients
- Ensuring file compliance for agent staff
Benefits
- Paid Time Off
- Hands on training
- Monday - Friday schedule
- Evenings off
- Career growth opportunity
Compensation
Salary: $32000.00 - $105000.00 per year
Annual Base Salary Commission Bonus Opportunities
Here's the link to view the full Job Description and Pay Scale: (https://foxly.link/CSRJobDescript )
Salary: $32000.00 - $105000.00 per year
Annual Base Salary Commission Bonus Opportunities
Here's the link to view the full Job Description and Pay Scale: (https://foxly.link/CSRJobDescript )
If we feel you may be a good fit we will reach out to you via email so please check your inbox and spam folders.
A Bit about All Saints
At All Saints Insurance, our team culture is the bedrock of our success. We value collaboration, a genuine commitment to serving others, and a focus on positivity and education rather than aggressive sales tactics. We’re driven to meet and exceed our targets every month, and this success relies on having a team of positive, self-motivated, and confidently humble individuals.
Our environment thrives on being tech-savvy, adaptable, and self-aware. We’re constantly seeking ways to improve efficiency and effectiveness in everything we do. Positivity, problem-solving skills, and a dedication to excellence are essential traits we look for in our team members.
We believe in straightforward, respectful communication and holding each other accountable. If you’re looking for a place where you can simply clock in and out without going the extra mile, this isn’t the right fit for you. But if you’re passionate, driven, and eager to make a meaningful impact, we’d love to have you join our team.
About You, our new Account Manager ...
We’re searching for someone who thrives on connecting with and assisting others. You’re a natural problem solver with a positive, can-do attitude and a great sense of humor. Well-spoken, self-starting, and highly motivated, you have a knack for making every interaction memorable.
If you’re the kind of person who never meets a stranger and is often described as bubbly and outgoing, you’re the one we’re looking for. You enjoy checklists, love talking on the phone, and take pride in offering a touch of southern hospitality. Each day, you strive to be a bright spot in someone’s day and are driven by the satisfaction of problem-solving.
You take initiative and adapt easily, learning on the fly and exceeding expectations—even when the answer you provide isn’t what the customer hoped for. You embrace the challenge of answering questions multiple times, viewing each interaction as another opportunity to make a positive impact.
You’re adept at switching gears and thrive on going the extra mile. Your passion for learning new technology helps you work more efficiently and deliver an outstanding customer experience. If you’re ready to be the memorable first impression of All Saints and make a real difference every day, we’d love to meet you.
Why work with All Saints? Hear it from our team. bit.ly/ASIteamhiring
Please make sure you get a “Thank you” page after you submit your application. Otherwise, we did not receive it!
Please make sure you get a “Thank you” page after you submit your application. Otherwise, we did not receive it!
Account manager, CSR, Insurance CSR, Customer Service Representative, Insurance Agent, Agent
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