What are the responsibilities and job description for the Customer Service Superstar – Office Admin Extraordinaire position at All-Serv?
Position: Customer Service Superstar – Office Admin Extraordinaire
Location: Mount Vernon
Compensation: $40,000–$70,000/year (based on experience and performance)
Are you ready to work for a company where YOU are the VIP?
At All Serv Cleaning, we don’t just provide top-notch exterior cleaning services; we create unforgettable customer experiences. As the face of our company in the office, you’ll be the calm in the storm, the problem-solver extraordinaire, and the one who turns chaos into order.
Who We Are:
- We’ve been in business since 1985, offering services like roof cleaning, house washing, gutter cleaning, and more.
- We’re a small, tight-knit team of under 20 employees who support each other like family.
- We’ve built our reputation as the top-rated exterior cleaning company in our area, and we’re only getting better with our new location in Mount Vernon.
Our Core Values:
- Customer Centric: You’ll be the reason our customers rave about us.
- Loyalty: We’ve got your back and hope you’ll have ours too.
- Empathy: A kind word and a thoughtful gesture go a long way.
- Attitude: Positivity is contagious, and we’re spreading it everywhere.
- Never Give Up: When things get tough, we get tougher.
What You’ll Be Doing:
- Managing customer inquiries like a pro—phone calls, emails, and everything in between.
- Scheduling jobs and making sure the right crew is in the right place at the right time.
- Solving problems on the fly and keeping the office running smoothly.
- Keeping our customers smiling and our reviews glowing.
Who You Are:
- A service industry veteran who loves working with people.
- A problem-solver who thrives in a fast-paced environment.
- A master of multitasking with ninja-level organizational skills.
- A tech-savvy go-getter who’s comfortable using scheduling software.
- A friendly, upbeat communicator who knows how to build rapport.
Why You’ll Love Working Here:
- Growth Opportunities: We’re expanding, and there’s plenty of room to grow with us.
- Team Culture: We’re small but mighty, and we treat each other like family.
- Work That Matters: You’ll make a difference in the lives of our customers every single day.
- Competitive Pay: We reward excellence because we value your hard work.
How to Apply:
Think you’re the perfect fit? Don’t wait! Send us your resume and a quick note about why you’d be a great addition to the All Serv Cleaning family. Bonus points if you tell us your favorite cleaning tip or the best advice you’ve ever received!
We can’t wait to meet you! Let’s make 2025 your best year yet.
All Serv Cleaning is an equal opportunity employer and a proud supporter of our local communities.
Contact info: Phone number 360-341-3383
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
Ability to Commute:
- Burlington, WA 98233 (Required)
Ability to Relocate:
- Burlington, WA 98233: Relocate before starting work (Preferred)
Work Location: In person
Salary : $40,000 - $70,000