What are the responsibilities and job description for the Call Center Representative position at All-State Career School?
Represents and provides information about the EA schools to prospective students via the telephone.
Essential Duties and Responsibilities :
- Transfers phone calls to appropriate campus
- Provides information about campuses
- Provides a professional company image through phone interaction
- Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students
- Organizes workflow to meet departmental goals
- Meets all quality standards
- Regular and reliable attendance
Skills / Competencies / Qualifications :