What are the responsibilities and job description for the Host position at All Steak Restaurant?
All Steak Restaurant is currently seeking to grow our Host Team. The ideal candidate will be passionate about our concept, hospitality and delivering exceptional service to our Guests. This is a great opportunity to get in on the ground floor of a successful concept with enormous growth potential. If you are looking for a great working environment with a cohesive and fun team of people, then introduce yourself. We are looking forward to hearing from you!
- Ability to consistently maintain a positive, friendly attitude no matter the emotional state of self or the guest. Ability to communicate and understand the predominant language(s) of the restaurant’s trading area.
- Ability to operate a POS system and Resy Software.
- Energetic, outgoing and naturally hospitable personality.
- Embraces all of All Steak’s Core Values, Hospitality Standards and Team Member Standards. Follows All Steak policies and standards, as described in the All Steak Team Member Handbook.
- Presents positive first impression along with professional image. Impeccable, high personal standards for dress and grooming.
- Ability to accurately handle cash and all financial transactions.
- Adaptable, flexible and able to manage a heavy workload. Ability to prioritize well and remember all guest requests.
- Highly reliable, responsible, honest and focused on supporting the team at all times.
- Punctual, strong work ethic and commitment to excellence. No history of attendance or reliability issues with former employers.
- Openness to constructive feedback and being coached/mentored.
- Be the face of All Steak.
- Keep the host/hostess area clean and well organized, maintaining supplies, notifying manager when supplies are low. Stock toothpicks, to-go menus, and business cards.
- Maintain excellent personal grooming and hygiene (i.e. hair, facial hair, fingernails, etc.), and wear appropriate professional attire.
- Complete assigned opening side work as described in Host Guide, and as directed by manager.
- Understand all aspects of Resy including taking and confirming reservations and entering details about guest to enhance their dining experience at All Steak. Keep the reservation book/ Resy up-to-date, note all required information when taking a reservation (e.g. special occasion, kids, covers, contact phone number, name, time)
- Receive and process phone-in and takeout orders. Up-sell whenever possible.
- Inform manager of special guest requests, large party reservations, guest complaints and special questions, and emergency situations.
Job Types: Full-time, Part-time
Pay: From $9.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
- Upscale casual restaurant
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $9 - $-1