Demo

Branch Manager - Flooring Industry

All Surfaces Inc
Rapid, SD Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/13/2025

Job Description

Job Description

Position Summary

We are seeking a Branch Manager with operational experience and leadership skills to mentor, guide, and drive processes and procedures at the branch. This position will focus on managing a team, supporting sales, engaging with customers, and supporting in other areas where needed.

Branch : Walcro

Responsibilities

Managerial

  • Manage employees, counter sales, truck drivers, and warehouse managers.
  • Manage all daily business and functions of the store, the ultimate responsibility for personnel, sales, expense, and operations at the store.
  • Train counter staff on company products.
  • Ensure that all new product displays are properly placed in the showroom.
  • Review new products, product changes, etc. with manufacturer representatives and information from corporate.
  • Manage store expenses.
  • Review and approve timecards.
  • Resolve customer complaints to ensure customer satisfaction.

Sales

  • Help with daily activities where needed such as the warehouse and counter.
  • Communicate with the sales department and support pricing needs.
  • Inventory management and report back to the purchasing department.
  • Manage monthly cycle counts and bi-annual physical inventory counts.
  • Generate customer orders through telemarketing.
  • Miscellaneous

  • Provide customer service to walk-in customers at the store and help answer phone calls.
  • Receiving PO’s and transfers.
  • Stock products in the showroom.
  • Confirm orders with vendors.
  • Enter, process, and receive UPS orders.
  • Process email and fax orders.
  • Carry out other duties and responsibilities as may be assigned or required.
  • Qualifications

    Education & Experience

  • High school diploma or equivalent degree.
  • Minimum of 5 years of warehouse experience in retail, wholesale trade, logistics, or similar environment.
  • Have at least 2 years of supervisory / management experience.
  • Forklift experience and / or certification.
  • Proficient with all technology and inventory control systems.
  • Other Qualifications

  • In-depth understanding of the industry and best practices for warehouse operation.
  • Experience in the flooring industry is a plus.
  • Excellent attention to detail with consistent, accurate, and quality work output.
  • Team player, who respectfully and courteously interacts with other team members to encourage positive results.
  • Ability to walk or stand for a long period.
  • Must be able to regularly lift to 75Ibs.
  • Able to wear work boots and meet the standard of the company’s workplace safety (if applicable).
  • Be able to pass a background check and drug test for pre-employment screening.
  • Legally permitted to work in the United States.
  • About Us

    Together, We Are More.

    All Surfaces, headquartered in Bloomington, MN, is an industry leading distributor of flooring and flooring installation products, serving the Upper-Midwest and Mountain West for over 76 years. Comprised of All Tile CCS, Blakely Products Company Inc.,, Cartwright Distributing, LLC, Jer-And Inc.,Tri-State Wholesale Flooring, LLC and Walcro LLC , All Surfaces’ knowledgeable team and 50 location distribution network serves residential and commercial flooring contractors, builders, and retailers across 16 states.

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