What are the responsibilities and job description for the Administrative Professional position at ALL THINGS AUTOMOTIVE INC?
Description
Position Information: The full time Administrative Professional will report directly to the Office Manager and will be responsible for answering phones, scheduling drivers, scheduling service appointments, assisting with accounting functions for the dealership, and any other duties as assigned.
Areas of Emphasis:
- Exemplify the All Things Automotive Core Values: Trustworthy, Respectful, Helpful, Stewardly, and being Committed to Excellence
- Understand the All Things Automotive Core Focus: “To create automotive relationships through convenience, value and education”
- Learn, Understand, and incorporate the Thomas philosophy of doing business into all daily activities related to customer and coworker relationship management
- Be a great team member
- Successfully Maintain the following accountabilities
- LMA
- Schedule Service
- Cashiering
- Office backup
- Logistics
Duties and Responsibilities:
- Greet every customer, every day
- Maintain high ethical standards when dealing with customers, co-workers and vendors.
- Put safety first. Must adhere to all safety process, procedures and personal protective equipment requirements and standards
- Lead, manage and hold accountable drivers
- Submit Driver payroll
- Answer phones and schedule service customers
- Call/email service appointment reminders
- Receipt payments on account
- Assist service with Repair Orders (ROs) payments as needed
- Backup Accounts Receivable/Payable as needed
- Participate on Safety Committee
- Answer all dealership phone calls as needed
- Schedule drivers for dealership
- Maintain a safe and clean workspace, as well as ensuring the entire facility is orderly, clean and free of hazards
Requirements
Qualifications: High school diploma or equivalent. Customer Service or Accounting experience preferred. Ability to read and comprehend instructions. Working knowledge of basic office equipment and programs. Valid driver's license and good driving record. Must be a reliable, efficient and responsible individual with a positive attitude.
Working Conditions: Will sit six to eight hours per shift in an office environment. May be exposed to noise, dust, etc. when in shop areas.
Note: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).
Thomas Automotive is an Equal Opportunity Employer
