Account Representative

Overview: This position is responsible for customer development and retention through contract negotiation and enforcement. This person will have a defined sales territory and develop the territory by prospecting new accounts and developing new customer bases.

Essential Functions/Position Responsibilities:

• Prospect new customers and develop new accounts.
• Maintain existing accounts through service agreement renewals and retention efforts.
• Complete in-house paperwork and return calls in a timely manner.
• Visit with customers to resolve any customer service issues.
• Document work records and reports.
• Work with the supervisor to resolve any pricing or service issues.
• Other duties as assigned.

Competencies/Requirements:

• Ability to work independently and effectively with little supervision.
• Ability to multi-task and problem-solve.
• Ability to understand current trends and competition in the marketplace.
• Speaks clearly and persuasively in positive and negative situations. Listens and gets clarification.
• Must be organized with the ability to keep files and records in order to secure new business.
• Ability after training to price out work according to type and service level.
• Strong verbal and written communication skills.
• Demonstrate clerical skills – typing, mathematics, Microsoft Word, and Excel.
• Must have current driver’s license, appropriate insurance coverage, and own vehicle.

Advancement Opportunities:

• All promotions and open positions are posted for internal applicants first, so existing employees always have the first opportunity to be considered for open positions.

Benefit Conditions:

• Health benefits will start on the first day of the following month from the hire date.

Pay Frequency:

• Weekly

Paid Training:

• Yes

Pay frequency:

• Every week

Work Remotely

• No

Work Location:

• On the road, Hartford, Middlesex, and New Haven County.

Compensation:

• Salary, monthly car allowance, and monthly commission based on performance

Job Type: Full-time

Pay: $75,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Vision insurance

Compensation Package:

• Commission pay
• Profit sharing

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $75,000 - $125,000