What are the responsibilities and job description for the Customer Service Manager - Bilingual English / Spanish position at All Ways Caring HomeCare?
Customer Service Manager - Bilingual English / Spanish
Job Locations US-WA-TACOMA
Requisition ID
2024-151324
Line of Business :
All Ways Caring HomeCare
Pay Min
USD $22.50 / Hr.
Pay Max
USD $22.50 / Hr.
Our Company
All Ways Caring HomeCare
Overview
Who we are looking for :
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
Seeking a self-motivated professional with prior scheduling and management or supervisory experience
- An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
- A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
- An experienced communicator and problem solver who is well-organized
What you will receive :
External Job Description
What you will do :
Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.
Responsibilities include, but not limited to :
Qualifications
What you will need :
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's / dementia care, respite care and other programs. For more information, please visit www.AllWaysCaring.com. Follow us on Facebook and LinkedIn.
Additional Job Information
Language preferred, Spanish / English.
At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits :
Salary Range
USD $22.50 / Hour
Salary : $23
