Executive Director

The Executive Director is responsible for the overall performance of all company operations under their supervision. The Executive Director is responsible for the implementation of Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to operations to meet established goals. The Executive Director acts as a liaison with government officials and provider associations and will function as a liaison between operations and the Leadership Team.

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  Reviews Operation’s performance/support needs with Executive Managemen
• tAnalyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring’s vision, mission, and value
• sResponsible for leading all operations under their supervision to maximize revenue and EBITD
• AResponsible for evaluating and implementing corrective action plans to improve the financial performace of each operation that is not meeting it’s financial target
• sParticipates in the development of annual budgets and operational plan
• sProvides operations with leadership support and tools to meet established goal
• sBuilds business, increase sales to meet/exceed goal
• sReviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategie
• sResponsible for evaluating potential growth opportunities through expanding service
• sCoordinates training staff on systems, standard processes, company policies and procedure
• sProvides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcome
• sEstablishes relationships and function as a liaison between operations and the Executive Leadership Tea
• mAssesses processes and performanc
• eEffectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operation
• sAssists with process implementation geared to improve performance goal
• sProvides Support and Supervision to Operation’s with Branch Manager vacancie
• sEnsures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisitio
• nOther duties as assigne

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Qualificatio

• ns
  Bachelor’s Degree in Human Services, Business or a related field; Master’s Degree is prefer
• redThree to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and peo
• pleThree or more years of supervisory experience with at least five direct repo
• rtsOutstanding organization and leadership abilit
• iesExcellent communication (oral and written) and public speaking ski
• llsExperience in Home Care or related healthcare field prefer
• redProficiency in technology and all Microsoft Office soluti
• onsWorking knowledge of Federal, State, and local regulations of the business (area) they are responsible
• forExcellent Customer Service ski
• llsKnowledge or previous experience working in an office setting with computers, phones, and other related ta
• sksAbility to travel 25-50% or as nee