What are the responsibilities and job description for the Administrative HVAC Manager position at All Weather Heating & Cooling, Inc.?
About Our Company
All Weather Heating & Cooling, Inc. is a family-owned business that has been serving the community for over 25 years. We pride ourselves on providing reliable, fair, and honest service to our customers.
Role Overview
The HVAC Office Manager will be responsible for overseeing day-to-day office operations, managing customer service and sales inquiries, coordinating with HVAC technicians, and ensuring customer satisfaction.
Responsibilities
- Oversee day-to-day office operations, including administrative tasks, scheduling, and customer communication.
- Manage customer service and sales inquiries, responding to customer concerns in a timely and professional manner.
- C coordinate with HVAC technicians to ensure seamless communication and efficient job execution.
- Maintain accurate records of customer interactions, including phone calls, emails, and in-person meetings.
- Ensure customer satisfaction by addressing complaints and implementing solutions in a prompt and effective manner.
- Develop and maintain relationships with customers, vendors, and partners to promote business growth and development.
