What are the responsibilities and job description for the Facilities Management Professional position at All Weather Heating & Cooling, Inc.?
About Our Values
We value teamwork, integrity, and a commitment to excellence. We strive to deliver exceptional service to our customers and promote a positive work environment.
Job Description
We are seeking an HVAC Office Manager to join our team. This full-time role is responsible for managing day-to-day office operations, providing exceptional customer service, and coordinating with HVAC technicians.
Responsibilities
- Manage and coordinate daily office activities to ensure efficient operation.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Coordinate with HVAC technicians to ensure smooth communication and prompt resolution of issues.
- Develop and implement strategies to improve customer satisfaction and retention.
Qualifications
- Bachelor's degree in Business Administration or related field preferred.
- Minimum 2 years of experience in a similar role, preferably in the HVAC industry.
- Excellent communication and interpersonal skills.
- Proven ability to work independently and as part of a team.
- Proficient in Microsoft Office and office management software.
