What are the responsibilities and job description for the HVAC Coordinator position at All Weather Heating & Cooling, Inc.?
Our Vision
All Weather Heating & Cooling, Inc. has been serving Northern Ohio for over 25 years with a commitment to reliability, fairness, and honesty. As a family-owned business, we strive to create an environment where like-minded individuals can grow and thrive.
About the Role
We are seeking a highly motivated HVAC Dispatcher to join our team in Westlake, OH. The successful candidate will be responsible for coordinating and scheduling HVAC service calls, dispatching technicians to job sites, and communicating with customers to ensure timely service delivery.
Key Responsibilities
- Coordinate and schedule HVAC service calls to meet customer needs
- Dispatch trained technicians to job sites in a timely manner
- Communicate effectively with customers regarding appointment schedules and status updates
- Multitask and prioritize tasks efficiently to meet deadlines
Requirements
- Strong communication and organizational skills
- Able to multitask and prioritize tasks effectively
- Experience in customer service or dispatching roles
- Knowledge of HVAC systems and terminology
- Proficient in computer software applications
