What are the responsibilities and job description for the HVAC Office Manager position at All Weather Heating & Cooling, Inc.?
Company Overview
All Weather Heating & Cooling is a family-owned business with over 25 years of experience serving Northern Ohio, providing reliable and honest service. We seek motivated individuals who share our values and are eager to grow with our company.
Role Summary
This full-time on-site role as an HVAC Office Manager in Westlake, OH, involves overseeing daily office operations, managing customer inquiries, coordinating with technicians, and ensuring customer satisfaction.
Key Responsibilities
- Deliver exceptional customer satisfaction and service
- Leverage HVAC and plumbing expertise to drive sales growth
- Nurture strong relationships with customers and internal teams
- Manage day-to-day office operations efficiently
- Apply excellent communication and interpersonal skills
- Maintain attention to detail and problem-solving capabilities
Requirements
- Customer-centric approach and sales acumen
- Proven experience in HVAC and plumbing
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office and office management software
- Prior experience in a similar role is highly valued
