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Content Developer

Allcat Claims Service
San Antonio, TX Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/10/2025

PRIMARY RESPONSIBILITIES :

  • Develops, comprehensive, engaging, and impactful learner experiences.
  • Ensures training materials are current, accurate, and developed with alignment to best practices in adult learning.
  • Regularly reviews training content and / or programs; suggests enhancements and modifications to improve engagement, and / or retention.
  • Effectively collaborates with L&D content facilitators and functional management.
  • Maintains knowledge of new methods and techniques in content development and aligns materials to maximize learning effectiveness.
  • Maintains current knowledge of operational claims processes.

MINIMUM REQUIREMENTS :

  • 6 months desk adjuster experience.
  • Demonstrated proficiency in the use claims management and estimating software(s).
  • Excellent interpersonal, written, customer-service, and general communication skills.
  • Current home state adjuster license.
  • Demonstrated ability to collaborate, build rapport with others and create a collaborative, team environment.
  • Strong coverage knowledge surrounding policies, exclusions, and endorsements.

    • PREFERRED REQUIREMENTS :

  • Demonstrated experience in the development / delivery of training material(s).
  • Experience with LMS content development tools and system administration (strongly preferred).
  • Demonstrated experience or professional designation / training in project management.
  • Multi state claim licenses including NY and / or HI.
  • Bachelor's degree or pursuing and / or industry designations such as CPCU, AIC, SCLA, etc.

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