What are the responsibilities and job description for the Property Adjuster position at Allcat Claims Service?
ABOUT ALLCAT CLAIMS SERVICE
Allcat Claims Service is a young and energetic company that places a high emphasis on learning and personal development by supporting and challenging its people to reach their full potential. As a result, Allcat Claims Service places a premium on customer service, quality and rapid integration of emerging technology. Most importantly, we pride ourselves on handling claims both professionally and ethically. Our commitment to "Raising the Bar" has allowed us to grow our client and adjuster relationships over the years into something special. The experience of our team and their work ethic is unparalleled in the claims industry.
DESCRIPTION :
This position can be located in our San Antonio office or working remotely from home and provides property claims service to customers using multiple communication channels. Reviews, evaluates and adjusts moderately complex to complex property claims. Confirms coverage and equitably settles claims in accordance with carrier guidelines and in compliance with all state regulatory requirements. Escalates problems to resolve any coverage issues or damage disputes.
JOB RESPONSIBILITIES :
- Adjusts moderately complex to highly complex property claims. These claims include structure damage involving moderate to high dollar value and severity, personal property claims involving moderate to high value, and Additional Living Expense (ALE) claims involving moderate to high dollar value.
- Handles customer escalations, DOI complaints and claims with public adjuster or attorney representation.
- Contributes to business goals, performance metrics, and effectively uses tools & technology.
- Supports workload surges and / or catastrophe operations as needed to include working significant overtime during designated catastrophe events.
- Applies advanced knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverage's and how they affect the status of the claim.
- Serves as a resource to less experienced team members on escalated issues of a complex nature.
- Partners with internal resources to facilitate claims resolution.
MINIMUM REQUIREMENTS :
PREFERRED REQUIREMENTS :
Job Type : Full-time
Schedule :
Experience :
Work Location : Remote
Salary : $20.00-$27.00 per hour
Salary : $20 - $27
