What are the responsibilities and job description for the Salesforce Customer Success Manager position at AllCloud?
About AllCloud
AllCloud is a global professional services company providing organizations with cloud enablement and transformation. Through a unique combination of expertise and agility, AllCloud accelerates cloud innovation and helps organizations fully unlock the value received from cloud technology and data and analytics.
As an AWS Premier Consulting Partner and audited MSP, a Salesforce Platinum Partner and Snowflake Premier Partner, AllCloud helps clients connect their front office and back office by building a new operating model that allows them to harness the benefits of cloud technology. AllCloud is supported by a robust ecosystem of technology partners, proven methodologies, and well-documented best practices. Thereby elevating customers by achieving operational excellence on the cloud, within a secure environment, at every milestone of the journey to becoming cloud first.
With years of experience and a portfolio of thousands of successful cloud deployments, AllCloud serves clients across the globe. AllCloud has offices in Israel, Europe and North America
Job Summary
As a member of the Salesforce Managed Services team at AllCloud, the Customer Success Manager will be responsible for providing post-implementation support to our client’s Salesforce solutions. You are passionate about collaborating with clients to define and deliver a Salesforce roadmap that maximizes their investment and yields business value, as well as developing trusting relationships. You should be proficient at engaging with clients to gather the most pertinent information, be capable of explaining difficult concepts in business terms, have the ability to solve problems quickly and efficiently, and be able to configure the Salesforce platform utilizing best practices. The ideal candidate should possess an intense passion for ensuring that our customers enjoy lifetime success.
- Work breakdown is 20% Project Management, 40% Analysis, 40% Technical (drawing on technical and / or CRM product knowledge in advanced configurations of the salesforce.com application)
How You'll Make Your Mark :
Summary of Experience
Certifications
Why work for us?
Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring. Apply now to become part of the team.
AllCloud is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.
