What are the responsibilities and job description for the Personal Lines Customer Service Representative position at AllConnecticut Insurance Brokers?
What You’ll Love About Working Here
AllConnecticut Insurance Brokers has been in business since 1994 and has over 100 years of combined insurance experience! You will enjoy a rewarding career within the insurance industry which offers unlimited support from both staff and management to achieve (and exceed) your personal and professional goals. We work very hard and create a fun, rewarding workplace while providing outstanding customer service to current and future clients.
What We Are Seeking
We are seeking an experienced full-time Personal Lines Customer Service Representative (CSR) who combines great interpersonal skills with a strong understanding of property & casualty insurance products. A proactive attitude, strong problem-solving skills, and a commitment to delivering top-notch service are key qualities that will set a candidate apart. Simply put - we are looking for an individual who wants to grow and enjoy a well-balanced work and personal life with a wonderful group of people.
Job Responsibilities
- Assist with the client renewal process in accordance with agency procedures.
- Perform account services such as policy rating, binder issuance, preparing Endorsements and issuing Certificates of Insurance.
- Complete applications and Acord forms for submission to carriers in a timely manner.
- Identify loss exposure and recommend appropriate coverages in coordination with the agent.
- Provide exceptional customer service through proactive and responsive communication.
- Update and maintain all client details in the agency management system (EZLynx).
- Assist with claims processing when needed.
Minimum Requirements
- High School Diploma (or equivalent)
- License: Property & Casualty (ANY state)
Preferred Skills
- License: Property & Casualty (CT)
- Management & Rating Systems: EZLynx Management System, EZ-Rater
- Computer Skills: WebEx, Google Meet, Zoom, MS Outlook
- Language: Spanish – preferred but not required
Benefits
- Paid Time Off (PTO)
- Paid Vacation
- Paid Holidays
- 401(k)
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Paid time off
- Work from home
Work Location: Remote
Salary : $45,000 - $55,000