Demo

Safety & Security Officer

Allegacy Federal Credit Union
Charlotte, NC Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 5/17/2025
Description

Role Accountability

At Allegacy, there’s a common thread that runs through all of us. It’s our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in meaningful ways as our promise motivates our beliefs, our behaviors, and the benefits we share together. In order to achieve this state of success, this position will provide outstanding service to both internal and external members. In addition, is responsible for developing, implementing and administering all aspects of the Credit Union's Security Program and Safety Program by serving as point of contact for branch and/or department staff in security and fraud situations.

Nature and Scope

This position acts as a liaison between Credit Union personnel and law enforcement authorities when responding to robberies or other crimes. Also, this position coordinates, develops and administers the physical security of the credit union headquarters and financial center locations. Conducts and/or assists with security awareness training of staff.

Specific Accountability

  • Support and assist financial centers and/departments in fraud situations by gathering information, writing reports, filing cases with law enforcement, assisting with bond claims and maintaining files.
  • Oversee credit union Security Program. Ensures Security Program is administered per the appropriate rules and guidelines, and in conjunction with various departments such as Information Services and Facilities. Make recommendations related to such.
  • Responsible for the day-to-day contact and guidance of the credit union’s Security and Fraud Prevention Program, to include loss prevention and physical security and safety.
  • Develops policies and procedures on fraud security and staff security (opening and closing of financial centers, robbery, bomb threats, etc.).
  • Implement, analyze and monitor training materials and support documents for appropriate procedures. Develop and/or update and maintain policies and procedures to ensure staff and fraud security, and compliance with credit union controls and relevant State and Federal regulations.
  • Maintains Security Contact List(s) in conjunction with security vendor as well as for internal controls (keys and combinations).
  • Keep in compliance with all current State and Federal security and soundness regulations.

Knowledge, Skills And Abilities

  • Strong analytical and problem-solving skills.
  • Superior verbal/written skills and presentation skills.
  • Strong interpersonal skills essential.
  • Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
  • Relationships with Others: The employee works effectively and relates well with others Including superiors, colleagues, and individuals inside and outside the Company. The employee exhibits a professional manner in dealing with others and works, to maintain constructive working relationships.

Requirements

EDUCATION and EXPERIENCE

Associate's degree (A. A.) or equivalent from two-year college or technical school; or two years related Financial Institution fraud and security experience and/or training; or equivalent combination of education and experience. Related work experience may substitute for education. Basic Law Enforcement Training (BLET) a plus.

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