What are the responsibilities and job description for the ACH/Card Services Processor position at Allegent Community Federal Credit Union?
Company Overview
Allegent Community Federal Credit Union is a full-service financial institution dedicated to offering better rates and lower fees while providing the personal attention our members deserve. We prioritize member convenience and financial well-being, continuously expanding our array of products and services to enhance the credit union experience.
Summary
As an ACH/Card Services Processor at Allegent Community Federal Credit Union, you will play a vital role in managing financial transactions and ensuring compliance with industry standards. This position is essential in supporting our mission to deliver exceptional service and security to our members.
Responsibilities
- Performs and executes all daily, weekly, monthly ATM/Debit/Credit Card processes according to set departmental procedures and policies.
- Processes incoming ACH exception files.
- Creates cross-references for ACH exception items.
- Checks ACH files for distributions and applies to member accounts.
- Processes, validates, and tracks all ATM/Debit/Credit Card ordering, modifying, blocking, or closing per member or staff request.
- Acts as the primary support person for all ATM/Debit/Credit Card member correspondence.
- Analyzes ACH transactions for trending fraud and take corrective action to reduce or stop the exposure or fraud.
- Research and answers member inquiries regarding ACH and Card Services.
- Processes non-complex reclamations from Federal Government Agencies and other originators within appropriate time frames.
- Ensures daily functions are completed accurately and within the deadlines of the department.
- Archives and documents all ATM/Debit/Credit Card processes for permanent retention.
- Coordinates and posts all Card Services monetary corrections to the member's accounts, as well as work with the accounting staff to help isolate and resolve any card service general ledger outages.
- Runs OFAC checks on international ACH items.
Qualifications
- Strong organizational skills to manage multiple applications simultaneously.
- Commitment to maintaining the confidentiality and security of member information.
- Demonstrated ability to detect fraud and implement preventive measures effectively.
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
We offer an excellent 401K and benefits package along with competitive wages.
Allegent Community Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disability Accommodation
Allegent Community FCU workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require a reasonable accommodation, whether during the job application or hiring process or afterward if you are selected for an Allegent CFCU position, please call 412-586-2832 to speak with Human Resources.
Allegent Community Federal Credit Union complies with the Pennsylvania Criminal History Record Information Act. Felony and misdemeanor convictions will be considered only to the extent that they relate to an applicant's suitability for employment in the position for which they applied or are being considered.
Job Type: Full-time
Pay: $23.00 per hour
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $23