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Quality Improvement & Electronic Health Record Coordinator

Alleghany Highlands Community Services
Covington, VA Full Time
POSTED ON 1/16/2025 CLOSED ON 1/31/2025

What are the responsibilities and job description for the Quality Improvement & Electronic Health Record Coordinator position at Alleghany Highlands Community Services?

Join our team at Alleghany Highlands Community Services as a Quality Improvement & Electronic Health Record Coordinator. This position works collaboratively to create and manage compliance, safety/risk, and quality improvement activities such as data collection and monitoring, making recommendations for quality improvement, coordination of agency workflows, and monitoring staff documentation while supporting the overall mission of the organization.

Working with Alleghany Highlands CSB as Quality Improvement Specialist has several valuable benefits:

  • Virginia State Retirement
  • Generous paid time off
  • Paid Holidays
  • Short-term disability benefits
  • Health benefits - with 80% of premiums paid on employee only plans
  • Various other benefit packages

Required Education and Experience

  • Bachelor's degree from an accredited college/university in an applicable human services, public or health administration, health information management or related areas.
  • Considerable experience with medical records, quality assurance/improvement, utilization management. Prefer specific training in healthcare quality management and health information technologies.

Who are we? An Introduction

For over 40 years, AHCS has been the primary public behavioral healthcare provider in the Alleghany Highlands area, offering services to adults and children with challenges related to mental health, substance use, and developmental disabilities.


Position Summary:

This position works collaboratively to create and manage compliance, safety/risk, and quality improvement activities such as data collection and monitoring, making recommendations for quality improvement, coordination of agency workflows, and monitoring staff documentation while supporting the overall mission of the organization. Responsible for collecting, maintaining, and reviewing all serious incidents as part of the quality improvement program to analysis of trends, potential systemic issues or causes, indicate remediation, and documentation of steps taken to mitigate the potential for future incidents. Conduct root cause analysis along with enhanced root cause analysis when warranted. Conduct or participate in Human rights investigations.

Oversees the review, development and design of clinical workflows with-in the EHR system to ensure compliance and creates the most user-friendly experiences possible. Oversees the EHR forms/reports design/development as needed and data queries necessary to support the operational and programmatic needs of the organization.


Candidates who are offered a position must undergo a background check, including social services review, and drug screen. Virginia has restrictions on hiring individuals with certain convictions. Here is the list: http://www.dbhds.virginia.gov/assets/doc/hr/biu/attachment-2rev072019.pdf - http://www.dbhds.virginia.gov/assets/doc/hr/biu/attachment-2rev072019.pdf

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