What are the responsibilities and job description for the Supervisor, Crew Resources Training & QA position at Allegiant Air?
Summary
The Crew Resources Training & QA Supervisor is responsible for leading and coaching the team, hiring, and evaluating staff, and overseeing the quality assurance program. They are also responsible for being the subject matter expert in various Crew Services tasks, training new staff, and ensuring compliance with training guidelines. The Supervisor is also responsible for implementing company policies and conducting audits on Crew Services reports and transactions. Additionally, the Supervisor updates the department pages and manuals to comply with contractual and regulatory changes while providing comprehensive reports to the leadership team.
Visa Sponsorship Available
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education : Associate's Degree
Education Details : Or equivalent work experience
Years of Experience :
- Minimum three (3) years of aviation experience.
- Minimum one (1) year of Crew Scheduling experience.
- Minimum two (2) years in a supervisory and / or training capacity.
- Ability to be innovative, driven, and must work well under pressure to meet deadlines.
- Must demonstrate multi-tasking skills and ability to manage shifting priorities and workload requirements while adapting to constant change with minimal supervision.
- Ability and willingness to work a flexible schedule and hours including holidays, weekends, and shift work.
- Present a professional demeanor at all times.
- Ability to function and take on a leadership role in a high-stress environment.
- Ability to work independently, problem solve, and think outside the box.
- Possess strong leadership skills to guide, train, supervise, and develop team members.
- Ability to hire, discipline, and offer termination recommendations.
- Intermediate computer competency in MS Office Suite, including Excel, Access, Outlook, Word, PowerPoint, and Teams.
- Experience with tracking and trending data.
- Complete understanding of the applicable FAR’s (117 & 121).
- The ability to read, write, and speak English to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers.
- Excellent ability to focus on details with demonstrated accuracy and analytical skills.
- Excellent oral and written communication skills, organization skills, interpersonal skills, and the ability to maintain a high level of confidentiality.
- Ability and willingness to travel if required.
Preferred Requirements
Job Duties
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts / days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer : Disability / Veteran
For more information, see https : / / allegiantair.jobs
Full Time Benefits : Profit Sharing
Medical / Dental / Vision / Life / Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits : Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
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