What are the responsibilities and job description for the Merchant Services and Risk Analyst position at Allegiant?
Summary
The Merchant Services and Risk Analyst is responsible for assessing and reporting key metrics of the company merchant process, providing recommendations to management and driving results, reconciling daily and monthly card activity, and communicating with internal partners to address any anomalies. The Analyst must have a strong working knowledge of company payment processing applications to identify new and existing trends by analyzing transaction patterns and is a key resource to the company in analyzing payment and fraud trends, proposing recommendations to promote efficiency in processes and costs. They are also responsible for maintaining strong working relationships with internal departments and outside partners. The Merchant Services and Risk Analyst is required to maintain industry knowledge on bank card, card brand, and fraud trends.
Visa Sponsorship Available
No
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check and pre-employment drug screen.
Education: Bachelor’s Degree
Education Details: Bachelor's Degree in Computer Science, Data Science, Economics, Accounting, Finance, or related field.
Years of Experience: Minimum of one (1) year experience in related field of bank card processing. Minimum of one (1) year experience demonstrating proficiency in data analysis.
•Excellent verbal and written communication to prepare and present recommendation to higher management.
•Attention to detail combined with an ability to absorb information and form an opinion or conclusion.
•Strong Mathematical and analytical acumen.
•Proficiency with Microsoft Office suite; intermediate to advanced skill with Excel.
•Experience creating SQL queries required; experience pulling large datasets for analysis required.
•Strong analytical, qualitative and quantitative skills, with an investigative approach to problem solving.
•Schedule flexibility as business tasks and demands require.
•Ability to communicate and liaise with colleagues at all levels in and outside of Allegiant.
•Capability to collect and examine data, determine important trends, project possible consequences and scrutinize results.
•Ability to complete work to deadlines, with a sense of urgency through effective time management including: goal setting, planning, prioritizing, scheduling, and monitoring.
Preferred Requirements
•VBA experience.
•Experience with data manipulation and visualization programs (Tableau, Power BI, Python) highly preferred.
•Working knowledge of applicable business and partner applications.
Job Duties
•Develop and implement data analysis using Excel, Python, VBA, SQL, or other tools as necessary.
•Reconcile and provide analysis of daily and monthly Credit Card payment related performance reports for analysis.
•Monitor daily payment discrepancies and collaborate with internal and external business partners by conducting in-depth reviews of variances, produce periodic reports to review.
•Minimize fraud loss and charge-back rates through prevention, detection, and investigation of suspicious activity.
•Provide fraud analysis trends to improve efficiency and effectiveness in all areas of the company.
•Find new and innovative ways to reduce fraud.
•Monitor events through dashboards, detect anomalies, and conduct deep dive analysis on specific issues to understand root cause.
•Determine best paths forward in the short, mid, and long term after identifying the root cause of an issue.
•Communicate to broad cross-functional teams the issue, remediation, and next steps in time-sensitive situations.
•Support the department and company with required data sets to carry out objectives.
•Apply quantitative analysis, data mining, and the presentation of data to see beyond the numbers and provide experience, risk, and product insights.
•Apply analytic techniques to complex information sets in order to make logical and supported recommendations.
•Other duties as assigned.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
Equal Opportunity Employer: Disability/Veteran
For more information see https://allegiantair.jobs
People of color, women, LGBTQIA , immigrants, veterans and persons with disabilities are encouraged to apply.
Annual Salary Range: $50,000 - $67,000
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
Salary : $50,000 - $67,000
