What are the responsibilities and job description for the Operations Agent position at Allegiant?
Summary
This position will develop competency to provide operational support and compliance of all aspects of the company with the day-to-day operations of the station. Must be able to effectively communicate all airline business to internal and external departments inclusive of Customer Service, Ground Operations, Dispatch, Maintenance Control, Fuel contractors, Flight Operations and In-Flight. Operations Agents will track and file fuel slips
Visa Sponsorship Available
No
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Certification: Yes
Certification Details:
Customer Service Agent qualified
Years of Experience:
Minimum One (1) Year Of Customer Service Experience.
Valid/Unexpired Passport Book: No
Valid/Unexpired Driver's License: Yes
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs
Closing from Stations/Customer Service / Ramp Agents - All locations
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
This position will develop competency to provide operational support and compliance of all aspects of the company with the day-to-day operations of the station. Must be able to effectively communicate all airline business to internal and external departments inclusive of Customer Service, Ground Operations, Dispatch, Maintenance Control, Fuel contractors, Flight Operations and In-Flight. Operations Agents will track and file fuel slips
Visa Sponsorship Available
No
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Certification: Yes
Certification Details:
Customer Service Agent qualified
Years of Experience:
Minimum One (1) Year Of Customer Service Experience.
Valid/Unexpired Passport Book: No
Valid/Unexpired Driver's License: Yes
- At least 18 years of age
- Able to attend and successfully complete required training
- Well developed planning and organizational skills
- Airline industry experience preferred
- Customer Service/Ground Operations support, responsible for monitoring the daily operation of the airport environment
- Multi-task, making decisions and assuming responsibility to ensure operational services are delivered
- Communicate with all arriving and departing flights
- Communicate with Supervisors, Customer Service and Ground Operations agents
- As a liaison, coordinate airline vendors and fuel contract functions
- Utilize office equipment i.e., copier and fax machines
- Regularly update Flight Information Display (FID) monitors as required
- Complete flight paperwork and radio log for each flight
- Complete fuel audit log daily and send to appropriate personnel
- Ensure accuracy and completion of Flight Following information
- Track and file paperwork daily
- Effective communication skills, both verbal and written
- Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues
- Other duties as assigned
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs
Closing from Stations/Customer Service / Ramp Agents - All locations
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
Salary : $16
