Domain Architect-Salesforce

Overview

Job Summary:

Connected is a multi-year strategic program to digitally transform Sales, Recruiting, and Marketing capabilities for Allegis Group and its operating companies.  The Domain Architect (DA) – Salesforce role is a core member of the Connected team responsible for designing innovative solutions on the Salesforce platform, developing project and platform standards, guiding development teams throughout execution, and delivering high-quality solutions. You must possess a unique combination of business acumen and analytical focus with a strong, deep technical background in Salesforce technologies.

The DA is responsible for:

• Providing big-picture thinking and in-depth problem-solving expertise to guide analysis, architecture, & design of solutions on the Salesforce platform
• Assessing business requirements; creating, evolving, & approving technical designs; creating technical and solution design diagrams and documentation; partnering with Architecture, Product, and UX team members to design experiments and potential solutions
• Estimating initial effort and technical feasibility given very broad and/or limited statements to enable business prioritization and planning
• Presenting solution designs to broader Architecture teams and the Architecture Review Board for feedback and approval prior to implementation
• Creating durable, scalable technology solutions, guiding execution from design to production.
• Ensuring quality and integrity of a solution, including viability in the Production environment.
• Managing technology lifecycles and applications within the Enterprise Portfolio Management (EPM) system

The DA must be able to communicate effectively by:

• Speaking the language of business – understanding business problems and translating needs into viable technical solutions with measurable outcomes.
• Speaking the language of architecture – capabilities, frameworks, APIs, patterns, maturity models, roadmaps, physical, logical, functional diagrams, use cases, etc.
• Speaking the language of technology - new technologies and trends, data, modeling, POCs, non-functional requirements, SLAs, comparing/constrasting products in a given technology space, etc.

The DA will:

• Guide a solution from concept to delivery - envision and create solutions; model the solution components and integration points; prove feasibility of a design; and ultimately implement and support a solution in the Production environment.
• Provide hands-on, expert-level technical assistance to developers
• Adhere to team and Enterprise Architecture (EA) standards, and assist in defining new standards, methodologies, and frameworks
• Ensure that new technology solutions are designed for optimal access and usefulness, rationalizing technical debt and leveraging existing technologies whenever possible.
• Create near/mid-term roadmaps – evaluating technologies to address gaps, reduce technical debt, and evolve their domain toward the future state architecture, to support business growth and innovation.

Responsibilities

Essential Functions:

• Establish new domain specific standards, near/mid-term strategy, and roadmaps (0-18 months), in compliance with Enterprise standards, strategy, and roadmaps.
• Define future state technologies and architecture and help evolve Enterprise standards and mid/long-term strategy / roadmaps (18-60 months), providing domain specific expertise.
• Apply architectural and engineering concepts to design a solution meeting operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
• Translate business strategy and requirements into well-architected solutions that best leverage the Salesforce.com platform, using standard or declarative capabilities when feasible
• Participate and lead research and development efforts (proof of concept, prototypes), as subject matter experts, when introducing new technologies, in conjunction with UX and Product Management teams
• Provide technical expertise to estimate effort, complexity, work breakdown structures, and technical resource planning to support Agile Product and Demand Management processes.
• Ability to gain buy-in on proposed solutions.
• Lead and define solution architecture to deliver high-impact products in a fast-paced environment
• Assist managers in developing the service level agreements (SLAs) and deploying key performance measures. 
• Participate throughout the SDLC to perform architectural review functions, and to ensure adherence to Enterprise Architecture (EA) technology standards and project specific solutions architecture (i.e., design and code reviews).
• Keep current with Salesforce and domain-related technologies and best practices
• Serve as technical owner and point of contact for domain specific solutions.
• Coach and mentor team members in the areas of technical skills and competency.

Qualifications

Minimum Education and/or Experience

• B.S. in Computer Science, Information Systems, or related major or equivalent IS / business experience.
• Multiple Salesforce.com certifications (Developer, Advanced Developer, Architect, Sales Cloud, Service Cloud, etc.)
• 5 years experience with Salesforce development/architecture of Sales Cloud, Service Cloud, APIs, Force.com, Lightning, and Apex.
• 8-10 years experience years of IS / business experience, more specifically programming, engineering, automation, and/or systems analysis.  Has a broad level of understanding surrounding information systems (e.g. SOA, Master Data Management, Mobile).

Skills/Abiliies:

• Has expert-level technical knowledge of architecture, application systems design and integration
• Demonstrates proficiency with both declarative and programmatic Salesforce development including objects, Process Builder, Lightning App Builder, Lightning components, Apex, APIs, triggers, workflows, approval processes, validation rules and Visualforce pages.
• Anticipates and solves unique and complex problems with broad impact on the business; uses conceptual thinking to propose solutions and recommend process, product or service improvements
• Possesses excellent interpersonal and communication skills, including the ability to adjust messaging for technical and non-technical audiences
• Fosters a culture of continuous improvement and innovation within the team
• Identifies and develops reusable assets and accelerators based on recurring themes
• Collaborates within and across teams to creatively solve problems across the business, design solutions for reuse, and bridge gaps between functional requirements and product delivery
• Designs solutions that adhere to development standards, Salesforce platform governor limits, performance and large data volume best practices to ensure high-quality delivery in Production
• Behaves in accordance with objectives and strategic plan; provides strategic or conceptual advice and updates on project milestones and achievement of objectives
• Evaluate, recommend, and implement AppExchange and other non-native platforms as needed to extend base Salesforce functionality

Preferred/Optional:

• Salesforce Lightning Design System / Lightning Web Components
• Experience with GitHub/BitBucket, VS Code, and Salesforce DX
• Enterprise integration using MuleSoft
• Familarity with code quality and automation/DevOps tools (e.g., SonarQube, Checkmarx)
• Salesforce Tableau CRM (Einstein Discovery and Analytics)
• Salesforce Shield
• Technology Portfolio Management tools (e.g., LeanIX)
• AppExchange products (e.g., OwnBackup, FieldTrip, Seismic)

Benefits Overview:

Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role is eligible for the following:

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

Office Requirements:

• Required in office at our headquarters in Hanvoer, MD 2 days a week

Salary Range:

• $119,000-$174,800
• The position is bonus eligible

Core Competencies:

• Building Relationships
• Develop People
• Lead Change
• Inspire Others
• Think Critically
• Communicate Clearly
• Create Accountability

Salary : $119,000 - $174,800