What are the responsibilities and job description for the Customer Service Representative position at Allegra Bozeman?
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:
$18 - $22 hourly
Responsibilities:- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Respond to customer inquiries, product and service questions, and customer complaints
- Maintain customer accounts and update with new account information as needed
- Accurately take order information from customer and enter into MIS
- Create estimates in a timely manner
- Follow up on all production functions to ensure timely output of product
- Must have graduated high school, received a G.E.D. or equivalent
- Experience working in a customer-oriented atmosphere
- Display strong communication skills, active listening skills, and personal skills
Since 1980, Allegra of Bozeman has been the leader in providing high-quality visual communication solutions to businesses and non-profit organizations in the Gallatin Valley. We take great pride in providing high-quality products with excellent service. We are a family-oriented company offering a great work environment with great people who work hard and have fun.
Salary : $18 - $22
