Final Mile Fulfillment Builder Specialist - Charlotte, NC

We are seeking a highly motivated and detail-oriented Builder Specialist to join our team. This individual will be responsible for ensuring the successful coordination and completion of final mile builder projects by enforcing safety regulations, company policies, and installation guidelines. The Builder Specialist will oversee project progress, perform on-site audits, and ensure the accurate installation of appliances while maintaining strong relationships with builders, job site contacts, and customers.

Key Responsibilities

Safety & Policy Enforcement:

• Ensure adherence to safety requirements and company policies on all job sites.
• Actively monitor for compliance with regulations and safety protocols.
  
  

Project Coordination & Oversight

• Oversee final mile project coordination, ensuring timely progress and completion.
• Track site readiness and ensure sites are prepared for appliance installations.
• Meet regularly with builders and job site contacts to assess progress, troubleshoot issues, and resolve challenges.
• Provide ongoing support and guidance to ensure projects stay on track and meet quality standards.
• Fill in for or represent local leadership positions from time-to-time.
  
  

Installation Expertise & Audits

• Ensure that appliances are installed properly according to manufacturer guidelines, safety requirements, and code regulations.
• Audit completed installations for accuracy, functionality, and quality.
• Report and document any discrepancies or issues with installations, providing solutions and corrective actions as needed.
• Complete invoicing and invoicing audit tasks to ensure timely and accurate credits and debits.
  
  

Communication & Relationship Building

• Maintain strong, professional relationships with builders, job site contacts, and customers.
• Act as the main point of contact for project-related inquiries, updates, and concerns.
• Foster a collaborative environment by ensuring effective communication between all parties involved.
  
  

Performance Tracking & Reporting

• Monitor the performance of projects and job sites to ensure that standards are met consistently.
• Utilize technology to track progress, document findings, and record relevant data.
• Provide daily updates and reports to stakeholders regarding project status and outcomes.
  
  

Required Qualifications

• Strong knowledge of final mile project processes, including appliance installation.
• Experience in enforcing safety standards and company policies on builder job sites.
• Ability to audit work for accuracy and quality.
• Proficiency with technology to document, track, and report on job site progress.
• Strong communication and interpersonal skills, with the ability to build and maintain positive relationships.
• High aptitude for technical details and problem-solving.
• Ability to travel regularly and work on multiple job sites.
• Must be physically capable of performing tasks such as lifting, working in variable conditions, and navigating multi-story environments.
  
  

Preferred Qualifications

• Prior experience in final mile builder projects or installation-related role.
• Knowledge of specific appliance types and their installation requirements.
  
  

Physical Requirements

• Ability to lift up to 75 pounds.
• Ability to work in environments that are not climate-controlled.
  
  

Ability to ascend and descend flights of stairs regularly

Physical/Mental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical requirements include the ability to sit and stand for several hours at a time, walk, reach, bend, stoop, stretch, lift, push, transport, and move up to 75 pounds and to talk and hear.
• Manual dexterity and visual acuity needed to operate normal office equipment, such as a computer, telephone and copier. Specific vision abilities include close, distance, color and peripheral vision, depth perception, and the ability to adjust focus.
  
  

Environmental/Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in several types of environments and those that are not climate controlled and involves frequent contact with customers, vendors, employees, builders, job site contacts and the public.
• Some weekend and evening hours may be required.
  
  

Benefits

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), 401(k) match, life insurance, paid holidays and PTO, disability, and career development opportunities.

About Allegro Home Delivery

We are a fast-growing nationwide logistics and transportation company with a focus in the middle and final mile home delivery market. Our methodology is taking ownership of the product from origination until it is in the customer’s home. Retailers, distributors, and manufacturers rely on us to orchestrate the fastest deliveries, with the most comprehensive in-home experience.

Allegro Home Delivery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.