What are the responsibilities and job description for the Customer Experience Associate - Music Retail position at Allegro Music?
Are you passionate about music and love helping people? We’re looking for an enthusiastic **Music Retail Associate** to join our team!
**What We're Looking For:**
We need someone who is:
**Customer service obsessed** – You love connecting with people, creating great experiences, and going the extra mile to help every customer feel at home.
**Musically knowledgeable** – You’ve got a solid background in music and instruments (guitars, strings, brass, woodwinds, percussion, keyboards—you name it!). Whether you’ve studied music, performed, or just have a deep love for it, you know your way around a music shop.
**Team-oriented & reliable** – You show up ready to work, help your team, and make the store the best it can be.
**Detail-minded** – You keep the sales floor clean, displays organized, and inventory accurate.
**Job Responsibilities:**
- Greet and assist customers with gear, rentals, repairs, and more
- Recommend instruments and accessories based on each customer's needs
- Handle transactions, returns, and customer orders
- Help maintain store appearance and organization
- Tune, restring, and offer basic maintenance or troubleshooting for instruments (training available if needed)
**Preferred Skills & Experience:**
- Retail or customer service experience
- Knowledge of current brands, trends, and music tech
- Comfortable using a POS system and handling cash/card transactions
**Perks:**
- Employee discounts on instruments, gear, and lessons
- Opportunities for advancement and training
- Be part of a passionate, music-loving team!
Ready to share your love of music and make someone’s day?
Job Type: Part-time
Pay: $16.50 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Customer service: 3 years (Preferred)
Ability to Commute:
- Parker, CO 80134 (Required)
Work Location: In person
Salary : $17 - $20