What are the responsibilities and job description for the Dispatcher position at Alleguard?
Job Summary
Under general supervision, ensuring safe and timely movement of freight, load assignments and providing best in class customer service. Ensure compliance with FMCSA regulations.
Pay: $20.50 USD/hr
Responsibilities
- Overall management of key factors such as load planning, tracking and tracing and broker communication.
- General dispatch duties, assigning drivers to loads.
- Demonstrates a commitment to safety with the support of corporate safety department, enforcing compliance with Federal, State and Organizational rules and regulations.
- Paperwork
- Establish and maintain positive and professional working relationships with drivers, internal associates and customers.
- Complete required reporting for internal and external customers.
- Perform other related duties as assigned by supervisory personnel.
- Customer Focused: Passionate drive to meet the needs of our customers.
- Self-starter willing to quickly adapt, prioritize, and organize. Ability to manage a process from start to finish.
- Ability to set clear expectations and work with others to accomplish specific goals.
- Strong organizational skills and attention to detail.
- Judgement and decision making considering the relative costs and benefits of potential actions to choose the most appropriate action.
- Complex problem solving and reviewing related information to develop and evaluate options and implement solutions.
- Superior communication to include speaking, active listening and conveying information effectively.
Qualifications
- Previous extensive experience and/or formal training or education in trucking activities to include dispatching, and scheduling.
- Prior experience in manufacturing transportation management.
- Possess extensive knowledge of regulatory compliance.
- Possess good leadership skills and the ability to supervise the work of others, must be able to motivate and work in cooperation with others to achieve desires results.
- Possess good communication skills, both verbal and written.
- Computer skills required and personal computer experience, with word processing and spreadsheet applications preferred.
- Total familiarity with on-board computer programs and transportation software implemented on a company-wide basis.
- 2 years industry Transportation experience.
- Computer applications experience and proficiency in Microsoft Office.
- Working knowledge of DOT, OSHA and related safety regulations.
- Excellent customer service, problem solving, and decision-making skills.
- Must be punctual and reliable with the ability to work off hours as dictated by the business.
- Frequently required to sit, stand, walk, talk, hear, operate a computer keyboard, and speak on the telephone. Must occasionally lift and/or move up to 50 pounds.
Physical Demands
- Position may require periods of intense physical exertion in conditions of low to high temperatures and humidity.
- Position requires the ability to stand, bend, and stretch over extended periods of time during a normal work shift.
- Must be able to lift 25 lbs.
Salary : $21