Children's and Teens Services Branch Assistant (Full-Time)

"Enriching the community through lifelong learning and discovery"

Do you want to accomplish important things in and for our community? Do you believe that libraries can change lives? If so, join our team of dedicated, passionate individuals. Excellent customer service is the number one priority for all ACPL positions. At ACPL, we believe that every staff member plays a key role in delivering top quality service to the residents of Allen County. We are seeking individuals who are interested in helping ACPL further our mission of enriching the community through lifelong learning and discovery.

Located in the heart of downtown Fort Wayne, the Children's and Teens Departments are a destination for youth of all ages. With a 2,000 square foot StoryScape imaginative play center, bubbling saltwater and freshwater tanks, an impressive Reading Tower, as well as The Hive, an interactive learning center, our library space encourages children to learn, discover and explore. Our robust collection of materials, vibrant programming and well-established community partnerships reflect the diversity of the community we serve.

Branch assistants provide excellent customer service and operational support in our library branches. A typical day involves assisting our customers with registering for library cards, answering general questions, checking library materials in and out and providing computer and technical assistance.

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This position is 40 hours per week and will include a mix of day, evening and weekend hours. While this candidate may work in either the children's or teen departments, they will typically be stationed in the children's department.

Successful candidates for this position are team players, adaptable, and passionate advocates for the library's role in service youth, families, and caregivers in our community.

Requirements

• High School Diploma or equivalent; AND one (1) year of customer service OR an equivalent combination of education, training and experience.
  
  
  
  
  

Compensation & Benefits

• Starting pay is $13.77 per hour and up based on related and comparable work experience
• Comprehensive benefits package - including medical, dental, vision, life & long-term disability insurance from your first day of employment!
• Flexible Spending Account/Health Savings Account
• Employee Assistance Program and paid subscription to the Movespring app
• Three (3) weeks of vacation accrual
• Two (2) weeks accrued paid sick leave
• Paid Holidays
• Paid parental leave
• Library paid retirement fund (PERF) - ACPL contributes 14.2%
• Deferred compensation plan option (457b)
• Variety of voluntary insurance plans including pet insurance
• Wellness bonus opportunity (up to $520 each year!)
• Gym membership reimbursement (up to $510 each year!)
  
  
  
  
  

Physical Demands

• Mobility to work in an office setting, use standard office equipment and stamina to sit, stand and walk for extended periods of time; strength to lift and carry up to 20 pounds and push carts that weigh up to 100 pounds; agility to bend, reach and climb; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.
  
  
  
  
  

You will be asked to upload a resume with this application.

This job will remain open until filled.

Everyone belongs at the Allen County Public Library. We are on a mission to recognize, cultivate, and celebrate diversity. We offer collections, services, programs, assistance, and spaces that enrich and reflect our community. We are committed to nurturing an inclusive workforce and establishing ourselves as a communal space of respect, safety, and service. All are welcome to pursue lifelong learning and discovery at ACPL regardless of identity, origin, ability, religion, race, culture, socioeconomic status, age, or other differences.

The Allen County Public Library is an equal opportunity employer.