What are the responsibilities and job description for the Rolland Center Assistant position at Allen County Public Library?
"Enriching the community through lifelong learning and discovery"
Do you want to accomplish important things in and for our community? Do you believe that libraries can change lives? If so, join our team of dedicated, passionate individuals. Excellent customer service is the number one priority for all ACPL positions. At ACPL, we believe that every staff member plays a key role in delivering top quality service to the residents of Allen County. We are seeking individuals who are interested in helping ACPL further our mission of enriching the community through lifelong learning and discovery.
The Rolland Center Assistant plays a key role in creating an enriching and welcoming visitor experience. This position involves assisting guests in navigating the collection, engaging with interactive exhibits, and supporting the daily operations of the Center. The ideal candidate has a passion for history, excellent customer service skills, and a desire to help patrons explore Lincoln’s legacy.
This is a rare opportunity to work in a one-of-a-kind setting where history meets innovation. As part of the world-famous Genealogy Center, you’ll help bring Lincoln’s legacy to life for visitors of all ages while gaining experience in public service, historical interpretation, and digital exhibit facilitation.
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Click here to learn more about the Rolland Center
This is a 20-hour per week position that will include Monday and Wednesday evenings and a weekend day.
\n- Provide friendly and knowledgeable customer service to visitors exploring the Rolland Center.
- Assist patrons with digital and physical exhibits, helping them engage with the Lincoln Financial Foundation Collection.
- Lead special tours for groups and provide insightful interpretation of artifacts and displays.
- Support the maintenance and refreshment of exhibits and programs, ensuring an engaging visitor experience.
- Respond to inquiries via phone, email, and in-person interactions, collaborating with Lincoln librarians to provide accurate information.
- Help manage the overall functionality and appearance of the Rolland Center, ensuring that interactive and digital features are in working order.
- Passion for history, particularly Abraham Lincoln and 19th-century America.
- Strong customer service and communication skills.
- Experience in education, museums, libraries, or public service is a plus.
- Comfortable using and assisting with digital displays and interactive technology.
- Ability to work both independently and collaboratively in a team environment.
- Starting pay is $13.77 per hour and up based on work experience.
- Access to a Flexible Spending Account
- Voluntary insurance options such as term life, critical illness and accident
- Optional participation in a deferred compensation program
- Employee Assistance Program
- Three weeks of vacation accrual and pro-rated holiday pay
- One week of pro-rated paid sick leave
This posting will remain open until the job is filled.
You will be asked to upload a resume with this application.
Everyone belongs at the Allen County Public Library. We are on a mission to recognize, cultivate, and celebrate diversity. We offer collections, services, programs, assistance, and spaces that enrich and reflect our community. We are committed to nurturing an inclusive workforce and establishing ourselves as a communal space of respect, safety, and service. All are welcome to pursue lifelong learning and discovery at ACPL regardless of identity, origin, ability, religion, race, culture, socioeconomic status, age, or other differences.
The Allen County Public Library is an equal opportunity employer.
Salary : $14
