Veterans Service Officer/Veterans Benefits Assistant

Job Description:

DEPARTMENT:  Allen County Veterans Service Office

JOB TITLE:  Veterans Service Officer/Veterans Benefits Assistant

REPORTS TO:  Executive Director/County Veterans Service Officer

Salary and Benefits:

· Starting Pay is based on experience

· Paid Holidays

· Health Insurance

· OPERS Retirement

· Paid Time Off

DUTIES:

· Advise and assist applicants in preparing and presenting claims or obtaining benefits from the Department of Veterans Affairs, State of Ohio, or the Allen County Veterans Service Commission

· Knowledge of VA regulations regarding various areas of Veteran’s benefits and the claim process

· Confer, advise, prepare and issue requests through the use of Department of Veterans Affairs, State and County offices within the United States of America and in some cases internationally in order to obtain vital records, public documents, such as birth, marriage, divorce and/or death certificates

· Act as a liaison between Veterans and their dependents with other community agencies

· Perform clerical duties relative to job functions, such as filing, typing, scanning, faxing, copying, collecting statistics and data, etc

· Attend schools with the National, State, and Veterans Service Organizations to maintain required certifications and/or accreditations

· Conduct, review, and investigate applications for financial assistance from eligible veterans, active-duty members of the Armed Forces of the United States, or their dependents in accordance with Title 59, Ohio Revised Code and existing agency policies to ensure all required documents and pertinent information is included with the application prior to approval or submission to the Executive Director and Veterans Service Commissioners

· Greets clients, answer phones, schedule appointments

NOTE: OTHER DUTIES MAY BE ASSIGNED TO THIS POSITION AT THE DISCRETION OF THE EXECUTIVE DIRECTOR. ACTIVITIES DEFINED IN THE ABOVE POSITION DESCRIPTION DOES NOT PRECLUDE OR EXEMPT THE EMPLOYEE FROM PERFORMING OTHER RELATED OR NON-RELATED DUTIES AS MAY BE REQUIED TO MAINTAIN AN EFFECTIVELY FUNCTIONING OFFICE.

Minimum Qualifications and Requirements for this position are as follows:

· Honorably Discharged Veteran

· Proficient in Microsoft Office, Word, and Excel

· Strong written and verbal communication skills

· Ability to interact with people in a positive and courteous manner

· Team Player

· Valid Ohio Driver’s License

· Pass Drug Test and Background Check

All submitted documents will become the property of the Allen County Veteran Service Commission and will be destroyed according to established policies. Do not send original documents as they will not be returned to sender/applicant.

All applicants must clearly indicate how he or she meets the Minimum Qualifications and Requirements. Any applicants that do not indicate this in his or her resume will not be given further consideration.

The Allen County Veterans Service Commission is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, religion, age, disability or military status in employment or the provision of services.

To Apply: Submit the required documents by mail or in person at the addresses below:

Required Documents include Resume, and Copy of DD214 to be mailed or dropped off to the following address by 03/19/2025:

Allen County Veterans Service Commission

301 N. Main Street, #113

Lima, Ohio 45801

Mailing Address:

Allen County Veterans Service Commission

P.O. BOX 1243

Lima, Ohio 45802

OR email your resume and a copy of you DD214 to Trent.Wise@jfs.ohio.gov with "Veterans Service Officer" in the subject line.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to Commute:

• Lima, OH 45801 (Required)

Ability to Relocate:

• Lima, OH 45801: Relocate before starting work (Required)

Work Location: In person