What are the responsibilities and job description for the Client Success Representative position at Allen Spolden?
Job Description
Job Summary
We are seeking a highly motivated and experienced Client Success Representative to join our team. As a key member of our client-facing team, you will be responsible for developing and maintaining strong relationships with clients, providing expert guidance and support, and collaborating with cross-functional teams to drive business results.
Key Responsibilities:
Required Skills and Qualifications:
BA/BS degree recommended; 5 years of customer service experience; 2-3 years of experience at a tech company recommended; strong familiarity with desktop and phone-based applications.
Benefits:
As a valued member of our team, you will enjoy a comprehensive benefits package, including competitive salary, opportunities for professional growth and development, and a dynamic work environment that fosters collaboration and innovation.
Job Summary
We are seeking a highly motivated and experienced Client Success Representative to join our team. As a key member of our client-facing team, you will be responsible for developing and maintaining strong relationships with clients, providing expert guidance and support, and collaborating with cross-functional teams to drive business results.
Key Responsibilities:
- Translate product enthusiasm and capability into assisting clients with new products and services, ensuring they achieve their goals and objectives.
- Make Scorpion product recommendations where suitable, providing expert advice and guidance to clients.
- Provide product troubleshooting and solutions to clients, maintaining composure and client focus.
- Organize and manage multiple issues and projects simultaneously, meeting deadlines and delivering high-quality results.
Required Skills and Qualifications:
BA/BS degree recommended; 5 years of customer service experience; 2-3 years of experience at a tech company recommended; strong familiarity with desktop and phone-based applications.
Benefits:
As a valued member of our team, you will enjoy a comprehensive benefits package, including competitive salary, opportunities for professional growth and development, and a dynamic work environment that fosters collaboration and innovation.
