What are the responsibilities and job description for the Business Development Rep position at Allen Turner Automotive of Auburn?
Are you a motivated, dependable, and customer-focused individual ready to join a thriving dealership where growth and success are celebrated? Allen Turner Automotive of Auburn is seeking passionate Business Development Representatives to build and maintain strong relationships with both new and existing customers. If you’re excited to be part of a dynamic team with opportunities for advancement, this is the position for you!
Why work at Allen Turner Automotive? At Allen Turner Automotive, we take pride in our family-oriented culture and believe in promoting from within. Whether you're looking for a long-term career or just getting started, we offer excellent opportunities to grow within the company. The sky is the limit!
What You'll Be Doing: As a Business Development Representative, you’ll be a key player in driving our dealership's success. In this role, you will serve as a vital link between our marketing, sales, and service teams, helping to expand our customer base and nurture existing relationships. Your mission will be to connect with customers, provide them with timely information, and ensure they have an outstanding experience with us—from first contact to post-sale follow-up.
Earnings Potential start at $40,000/year!
BENEFITS
- Medical, dental, and vision insurance
- Long and short-term disability and life insurance
- Matching 401(k) plan & profit sharing
- Paid vacation & holidays
- Employee purchase program (Discounts on products and services)
- Employee events and recognition such as service awards, holiday parties, food truck Fridays, etc.
- A friendly, professional work environment
- Opportunities to advance within the company
KEY RESPONSIBILITIES
- Answer inbound customer calls, promptly schedule appointments, and ensure timely follow-up to maintain customer engagement
- Thrive in a call center environment, meeting daily performance goals for call volume and appointments set
- Respond quickly and professionally to inquiries via phone, email, live chat, text messages, and video calls, with the goal of scheduling appointments
- Proactively reach out to customers based on current marketing promotions to increase dealership traffic and drive sales
- Follow up with leads who aren’t ready to schedule an appointment or have missed previously scheduled ones, ensuring they remain engaged
- Provide customers with key information and direct them to the appropriate departments or resources within the dealership
- Consistently update and track customer interactions using the CRM system to ensure accurate and up-to-date records
- Other duties as assigned
QUALIFICATIONS
- Customer Service Experience is a must; Automotive BDC experience is a plus
- Ability to work flexible hours, including some Saturdays
- Excellent communication skills with a positive, friendly attitude
- Strong multitasking and time-management skills
- Strong computer skills; familiarity with CRM systems is a plus
- Bilingual candidates are highly encouraged to apply!
- Must have satisfactory results with Pre-employment background check, Motor Vehicle Record (MVR) check, and drug screen required
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary : $40,000
