Parts Manager

Allen Turner Automotive, the top automotive group in town, has expanded! We’re searching for an experienced Parts Manager to join our team at Allen Turner Nissan of Auburn.

BENEFITS

• Medical, dental, and vision insurance
• Long and short-term disability and life insurance
• Matching 401(k) plan & profit sharing
• Paid vacation & holidays
• Employee purchase program (discounts on products and services)
• Employee events and recognition (service awards, holiday parties, food truck Fridays, etc.)
• A friendly, professional work environment
• Opportunities for career advancement within the company

Responsibilities:

• Lead the parts department, overseeing both retail and wholesale customers to ensure smooth and efficient operations
• Accomplish departmental objectives through effective purchasing, inventory control, and tracking expenses
• Collaborate with the Service Manager to ensure timely availability of parts for all scheduled repairs
• Train, supervise, and mentor parts counter associates to meet company goals and adhere to stock order procedures
• Resolve customer complaints in a courteous and professional manner to ensure satisfaction
• Stay updated on manufacturer warranty policies, return procedures, and industry best practices
• Ensure compliance with all relevant federal, state, and local regulations affecting parts department operations
• Enforce work schedules and company policies regarding absenteeism, reporting, and tardiness for department staff
• Set goals for the department and work toward achieving them in alignment with overall business objectives
• Hire, train, motivate, and monitor the performance of parts department staff
• Manage inventory to ensure accurate stocking, minimize shortages, and maintain appropriate levels
• Accurately price parts and accessories, ensuring the system reflects the most current pricing
• Implement and uphold safety procedures within the department to maintain a safe work environment
• Demonstrate company values in all interactions with customers, co-workers, and vendors, fostering positive relationships and teamwork
• Perform other duties as assigned to support the dealership’s goals and operations

Qualifications:

• Previous Experience: At least 1 years of experience as a Parts Manager or in a similar role within the automotive industry, with a proven track record of success
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with customers, vendors, and team members
• Customer-Focused Attitude: Ability to build and maintain strong relationships with customers, offering personalized service to meet their unique needs
• Knowledge: In-depth understanding of automotive parts, inventory management, and procurement processes
• Detail-Oriented: Strong organizational skills with the ability to manage inventory, pricing strategies, and multiple priorities simultaneously
• Problem-Solving Abilities: Capacity to handle inventory challenges, procurement issues, and customer concerns with a solution-oriented approach
• Compliance Knowledge: Familiarity with safety, environmental regulations, and dealership standards related to parts management
• Tech-Savvy: Comfortable using dealership software, parts management systems, and online tools to manage inventory and track orders
• Team Player: Collaborative mindset, with the ability to lead, train, and motivate a team to achieve departmental goals
• Time Management: Ability to prioritize tasks, manage time efficiently, and maintain smooth department operations in a fast-paced environment
• Flexible and Adaptable: Willingness to adjust to changing demands and work hours as needed to support dealership needs
• Pre-Employment Requirements: Must be able to pass a pre-employment drug screen, Motor Vehicle Record (MVR) check, and background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.