What are the responsibilities and job description for the Education Specialist, AMI Programs position at Allergan Aesthetics?
Job Description
Job Description
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
The Educational Experience Specialist plays a key role in delivering exceptional customer learning experience and coordinating educational programs with excellence within the AMI program portfolio. This position enhances the learning journey for participants before, during, and after educational events. Key responsibilities include managing all communications vital to program success, developing engaging promotional materials, and managing patient / model logistics for live demonstrations. This role also offers opportunities for growth and adaptation in alignment with evolving program needs and execution strategies.
Responsibilities :
- Serve as the primary point of contact for AMI program communication for internal teams and external Faculty trainers.
- Support Facial Aesthetics and Body Contouring educational programs.
- Plan and implement operational initiatives that align with organizational goals.
- Develop and improve program procedures and protocols.
- Manage tasks within budget.
- Develop AMI program resources, invitations, in collaboration with cross functional teams and vendors.
- CVENT / Atrium management, support with customer registration and link to performance.
- Ensure consistent and compliant internal and external program communications.
- Assist in the on-site execution of AMI programs, working with program managers and vendors.
- Manage patient / model communications, expectations, and logistics for live demonstrations.
- Support end-to-end customer experience from registration, pre-work, during instructions and post program pull through.
- Collaborate with project sponsors, cross-functional teams, and project managers to define scope, deliverables, resources, work plans, budgets, and timelines for initiatives.
- Identify and communicate key program requirements to cross-functional teams and vendors.
- Maintain inventory of supplies and material used for training programs.
- Analyze and mitigate program risks and create reports for managers and stakeholders.
- Collaborate with Faculty, cross functional teams and internal trainers to support the entire customer experience, from registration through certification.
- Perform other related duties as assigned.
Qualifications
Additional Requirements :
Analytical and Reading Skills :
Physical Requirements :
The physical demands and work environment described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk and hear; up to 8 hours per day. The employee is regularly required to lift and carry up to 10 pounds and occasionally lift and carry up to 25 pounds. Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.
Work Environment :
Most work is performed in an office-like setting. The noise level in the environment is usually low to moderate.
Employees might be required to drive to different vendor locations and is exposed to outside weather conditions; close, distance, and peripheral vision are required along with the ability to adjust focus and depth perception.
Safety :
Allergan is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law :
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical / dental / vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
US & Puerto Rico only - to learn more, visit https : / / www.abbvie.com / join -us / equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more :
https : / / www.abbvie.com / join -us / reasonable- accommodations.html
