What are the responsibilities and job description for the Medical Receptionist position at Allergy and ENT Associates?

BAZ Allergy, Asthma & Sinus Center has recently merged with Allergy & ENT Associates, a growing practice with locations in Houston, Austin, Dallas, & California!

We are looking for a Front Office Specialist in our clinic in Reedley!

Address : 563 I Street

Reedley, CA 93654

Hours : Monday - Friday 9am - 6pm

Benefits : Health Insurance

Dental & Vision Insurance

401K

Accidental Death & Disability

Life Insurance

PTO & Holidays

Position Summary

To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center.

Follows office policies, procedures, and protocols as appropriate.
Communicates effectively with other staff members.
Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions / directions. Informs appropriate department / person of patient's arrival.
Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing.
Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary.
Maintains clean, orderly waiting room and work area.
Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc.
Updates information in electronic patient charts according to policy and procedure.
May perform specific Job Activities as assigned per office location
Collect at the time of service
Quote Insurance benefits and estimates
Verify Insurance eligibility and authorizations
Attendance is required for all In-Service trainings
Travel to other clinics, within reasonable distance, will be required.

EDUCATION AND EXPERIENCE

High school graduate or equivalent

3 years of office experience preferred. One year medical office experience preferred.

Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures.

Knowledge of CPT & ICD-9 / 10 Coding System.

Ability to operate a multi-line telephone system.

Must be self-directed and able to work independently

Attention to detail a must

Professional, calm and courteous demeanor

Excellent verbal and written communication skills

COMPUTER SKILLS

Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred.

Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of

the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.

Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.

Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.

Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation

Physical Demands

Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.

Physical Demands : Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and / or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases.

Well-lighted, heated and / or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples : business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.

Apply for this job

Receive alerts for other Medical Receptionist job openings

Medical Receptionist

What are the responsibilities and job description for the Medical Receptionist position at Allergy and ENT Associates?

What is the career path for a Medical Receptionist?

Job openings at Allergy and ENT Associates

Not the job you're looking for? Here are some other Medical Receptionist jobs in the Reedley, CA area that may be a better fit.

We don't have any other Medical Receptionist jobs in the Reedley, CA area right now.

AI Assistant is available now!