Position Name :
- Medical Assistant (Clinical) - Physician Practice
Department :
Nursing / ClinicalAllergy Asthma & Immunology of East Alabama Mission :
At Allergy Asthma & Immunology of East Alabama, our mission is to be the leading caregiver for patients of all ages in the East Alabama regions with allergies, chronic respiratory problems, and immune system deficiencies.
Job Description :
Responsible for clinical and all aspects of adult and pediatric patient care involving Allergy, Asthma and Immunology. Responsible for assisting physicians / providers and management with all clinical, clerical, and organizational tasks revolving around patient care for infusion services. Travel within the different sites as needed for staff education and patient care.Essential Job Duties – (Duties include but are not limited to the following) :
Report any misconduct, suspicious or unethical activities to the Compliance Officer.Gather medical documentation to support the patients' medical necessity for treatmentsComplete preregistration functions such as validating patient demographic information, identifying and verifying medical benefits and insurance informationMonitor schedule and organize patient flowPerform up keep for facilities with regards to sterilization and infection control, supplies, and equipmentEnsure that each patient completes correct documentation, signs any NNS form, and provides consent prior to any testing (skin, patch, breathing, drug / medication testing etc..)Food Challenges preparation and administrationSkin and patch testing preparation and administrationDrug / medication preparation and administrationSteroid-shots preparation and administrationDrawing of labs – QuestBreathing Treatments Spirometry preparation and administrationUpdate patient history and provide feedback to the physicians / providers as to any concerns or issues arising between appointmentsManage patient charts to ensure clinical information is completed and filed appropriately and in a timely mannerPatient safety, monitoring, and follow-upPerform emergency lifesaving procedures if necessaryAnswer communications and phone calls and respond to such by the end of the workday, sooner for urgent mattersComplete requests for information from Administrative Staff promptly and effectivelyAbide by and promote HIPAA compliance; maintains strictest confidentiality with regards to patient informationAbide by,promote, and ensure regulatory compliance, including but not limited to OSHA, federal and state laws / regulations, etc.Participate in staff meetingsCross train and perform other office functions including phone triage, check-in / check-out, scheduling, or medical record documentation as directed by the Practice ManagerCheck inventory and order supplies for all sitesAssess functionality of equipmentOversee and ensure regulatory compliance for all sitesProvide input and feedback into clinical processesProvide input and feedback into risk management processesCross-coverage of ambulatory infusion needs for Infusion Care and Shot Clinic clientsAny other duties and / or special projects as assigned by Administrative StaffPossess the ability to deal with patients, visitors / relatives, co-workers, pharmacists / pharmacies, insurance company benefits coordinators / representatives, healthcare representatives, and physicians / providers with courtesy and respectDisplay a professional, outgoing, warm and helpful attitudePossess compassion for dealing with people who are ill and in need of helpPlan, prioritize, and complete multiple tasks effectively and in a timely mannerWork under pressure; assess, respond, and communicate issues in a timely mannerCommunicate clearly via telephone, secure communication, in writing, and in-personInterpret and apply clinical and non-clinical policies and proceduresMust be computer literate and able to operate electronic healthcare systems and multiple Microsoft Office applications with easePopulation Served :
All agesPosition Qualifications :
Minimum Education Combined experience / education as substitute for minimum education.Minimum Experience 3 years of experience in Physician officeRequired Registration / License / Certification CPR Certification (or willingness to obtain)
Preferred Education Medical Assistant Associate DegreePreferred Experience Prior knowledge of an electronic health recordPrior knowledge of Allergy, Asthma, and Immunology specialtyPreferred Registration / License / Certification Medical Assistant CertificationOther Requirements N / APhysical Requirements :
Physical Demands Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the coordinator / manage. The position may involve sitting, standing, bending, and stopping. Repetitive motion or fixed position for prolonged periods. Employee must be capable of lifting up-to 25 pounds
Environmental Demands - Normal medical office environment : this environment may involve dealing with a high traffic volume of patients and stressful situations requiring the ability to think cleaning, work independently, respond quickly, communicate effective; and to be able to perform multiple tasks simultaneously, while staying organized.
