Practice Manager

Company Description

Allergy Partners is the largest single-specialty care provider in the US for allergy, asthma, and immunologic disorders. With 145 allergists, 50 Advanced Practice Providers, and over 1,250 team members in 140 locations nationwide, we are dedicated to providing high-quality care.

Role Description

This is a full-time on-site Practice Manager role located in Fort Mitchell, KY. The Practice Manager will be responsible for overseeing the day-to-day operations of the allergy clinic, managing staff, handling patient inquiries, and ensuring regulatory compliance.

Responsibilities include, but are not limited to the following: Personnel

• Manages all staffing needs, screens all applicants, facilitates hiring of practice staff and conducts performance reviews.
• Coordinates staff merit increases, promotions, and disciplinary actions.
• Reviews personnel problems with physicians and Regional Operations Manager. Consults with Regional Operations Manager and Human Resources prior to termination of any employee.
• Completes and updates personnel files ensures required forms are completed.
• Monitors and approves staff time and attendance records.
• Manage and approve all time off while maintaining appropriate staffing levels.
• Ensures all job functions are filled by trained personnel during periods of absences, filling in when needed.
• Maintains high morale and good relations with all stakeholders.
• Holds staff meetings at least monthly; prepares meeting minutes, and distributes them to staff, physician(s) and Regional Operations Manager. Regularly disseminates relevant information from Administration to necessary staff
• Models the AP Code of Conduct and demonstrates a commitment to the AP Compliance Program, standards and policies.
• Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
• Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.

Business Operations

• Ensures office is opened and closed daily, according to protocol and maintains a leadership presence during operating hours.
• Ensures that staff validate insurance eligibility and prior authorization requirements in accordance with business lines, specialty services lines and Practice Manager checklist.
• Oversees and distributes work activities and staff schedules.
• Manages petty cash, daily-balance submissions, and deposits in accordance with company guidelines.
• Ensures consistent collection of payment at time of service.
• Reviews daily reports and ensures check-out staff accurately completed the daily close requirements.
• Actively participates in the marketing program as defined by Allergy Partners.
• Reviews accounts receivable reports regularly; brings aged claim balances and rejection patterns to the attention of departments and Regional Operations Manager.
• Effectively manages collection accounts. Speaks with patients who have large, outstanding balances and attempts to collect on the account or arrange a payment plans prior to referring to external collections.
• Reviews monthly internal financial and management reports with Regional Operations Managers and physicians with the goal of identifying trends or outliers and enacting appropriate operational changes.

Qualifications

• Strong leadership and team management skills
• Experience in healthcare administration and practice management
• Knowledge of regulatory and compliance requirements
• Excellent communication and interpersonal skills
• Organizational and problem-solving abilities
• Experience with electronic health records (EHR) systems
• Bachelor's degree in Healthcare Administration or related field