What are the responsibilities and job description for the Allevio Patient Coordinator position at ALLEVIO CARE, LLC?
About Allevio: Allevio Care is a leading provider of healthcare services, dedicated to improving the quality of life for our patients. We offer a comprehensive range of services through our network of clinics, providing patients with accessible and effective care. Our mission is to ensure every patient receives the highest standard of care, and we are looking for a driven individual to help us expand our patient base and grow our clinics' reach.
Job Summary: We are looking for a Patient Coordinator to join our dynamic healthcare team. As the first point of contact for our patients, you will play a critical role in ensuring a welcoming and seamless experience. Your responsibilities will include scheduling appointments, addressing patient inquiries, and collaborating with healthcare providers to support exceptional care delivery.
Key Responsibilities:
- Patient Interaction: Greet patients and visitors warmly, ensuring a professional and friendly atmosphere.
- Appointment Management: Schedule, reschedule, and confirm patient appointments.
- Communication: Handle phone calls, emails, and inquiries from patients and providers promptly and professionally.
- Insurance & Billing: Verify insurance details and assist patients with billing-related questions.
- Record Management: Maintain accurate and confidential patient records in compliance with HIPAA regulations.
- Collaboration: Work closely with healthcare providers to facilitate a smooth and efficient patient experience.
Qualifications:
- High school diploma or equivalent required; associates or bachelors degree in healthcare administration is preferred.
- Proven experience in customer service, particularly in a healthcare or medical setting.
- Proficiency in basic computer applications and familiarity with medical terminology.
- Excellent organizational skills with strong attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- Strong interpersonal and communication skills.
Qualifications:
- Empathy and compassion for patients.
- Ability to work effectively in a team environment.
- Knowledge of HIPAA regulations and compliance standards.
- Flexibility to adapt to changing priorities and patient needs.
- Bilingual proficiency is a plus (English/Spanish).
Employment Details:
- Salary Range: $14 to $17 per hour
Salary : $14 - $17
