Lead Veterinary Technician

Company Description

Bedford Veterinary Medical Center is a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion.

Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. We aim to make sure our clients and pets experiences leave them with a comfortable feeling as if they are an extended part of Bedford Veterinary Medical Center’s family!

Our hours of operation are:

• Monday – Friday: 7:00 am – 6:00 pm
• Saturday: 7:00 am – 4:00 pm
• Sunday: 9:00 am – 3:00 pm

 To learn more about us, click https://www.bedfordvetcenter.com/!

Job Description

This is a working supervisory position responsible for the leadership of the veterinary technician medical team. In addition to general Veterinary Technician responsibilities, duties include, but are not limited to:

• Make informal recommendations to the practice manager concerning such personnel matters as staffing needs, advancement, re-assignments, hours of work or other status changes.
• Strong leadership, communication, and motivations skills. Has the ability to direct, guide and assist a group of individuals.
• Direct on-the-job training to develop employee skills, advise employees of performance requirements and their progress in meeting those requirements, discuss corrective measures to improve performance and prepare appraisals.
• Preparing employee work schedules, managing the office staff, and finding coverage where needed.
• Provide direction for efficient workflow
• Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Recruit/Hire/Onboard appropriate staff members that fit within the culture and the needs of the hospital. Terminate staff members that do not follow the guidelines, policies, and protocols. This includes handling job descriptions and assisting with setting salaries.
• Requires skill in obtaining information from owners to complete records, in giving instructions for scheduling appointments and therapeutic activities and in relaying the practitioners’ orders concerning animal care and treatment.
• Strong client service skills including answering telephone calls in a polite and professional manner.
• Ability to show unbiased judgment when managing people and make fair and just recommendations regarding personnel issues and/or disciplinary action.
• Promptly notifying the appropriate veterinary staff of emergency cases.
• Perform other duties as assigned.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development!

Qualifications

We're Looking For:

• A Licensed Veterinary Technician with 3 - 4 years professional experience and 1 years leadership experience, or a veterinary technician with 4 years experience and 2 years veterinary leadership experience.
• A compassionate leader with a desire to teach others to create a well-rounded team
• Knowledgeable in veterinary medicine terminology, preventative care, surgical procedures, hospital flow, and how to run a veterinary hospital.
• Knowledge of hospital procedures for assembling patient records in their required order and sequence and for recording a variety of veterinary practitioners’ orders for patient activities, diet, tests, and treatments to maintain an accurate and permanent report of patient information.
• Knowledge of spelling and meaning of commonly used veterinary terminology (e.g., terms of anatomy, physiology, diseases, tests, etc.) to accurately enter specific information into patient records.
• A self-starter with the desire to continue to advance one’s knowledge and skillset
• Ability to receive constructive feedback in a professional manner to maintain hospital efficiency
• Exceptional customer service skills and ability to communicate precisely
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• A high work ethic and positive attitude team member
• Highly organized and possess computer skills
• Open availability with flexibility to change hours based on hospital’s needs

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) 

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/