What are the responsibilities and job description for the Veterinary Receptionist position at Alliance Animal Health?
Company Description
At Glenway Animal Hospital, we are dedicated to delivering the highest standard of veterinary care to every pet! Proudly accredited by the American Animal Hospital Association (AAHA), we are equipped with the latest tools and expertise to offer comprehensive wellness services that address the complete health needs of our clients’ pets. While we most frequently see cats and dogs, we also regularly care for a variety of small mammals, including rabbits, ferrets, guinea pigs, hamsters, gerbils, chinchillas, and rats!
We are looking to add a receptionist to our amazing client care team! If you have customer service experience, are passionate about animal health, and are interested in learning more- apply today!
Our hours of operation are:
- Monday - Friday: 8:00 am - 5:00 pm
- Saturday: 8:00 am - 12:00 noon (we are not open every Saturday)
- We are closed on Sundays
To learn more about us click here.
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for:
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate and calm team-player
- Ability to multi-task
- Strong communication skills
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
Additional Information
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.
