What are the responsibilities and job description for the Automotive Shop Manager position at Alliance Auto Care?
NOW HIRING: Luxury Automotive Repair Shop Manager
Are you passionate about luxury vehicles and delivering an exceptional customer experience? We are an established, high-end European and luxury automotive repair shop seeking a Shop Manager to lead customer relations and project management. This role bridges the front of house and back of house, ensuring seamless communication between our clients and technicians.
About the Role: As our Shop Manager, you'll be the face of the shop—professional, personable, and knowledgeable. You’ll work closely with our clients, many of whom are passionate enthusiasts, to manage service needs, explain complex repairs in an accessible way, and ensure every project runs smoothly from start to finish. On the back end, you’ll coordinate with our highly skilled technicians, translating customer concerns into technical action plans and keeping projects on track.
What We're Looking For:
- A deep understanding of automotive repair, particularly European and luxury vehicles
- Proven customer service experience, with a focus on professionalism and clear communication
- Strong project management skills; detail-oriented and highly organized
- The ability to speak fluently with both customers and technicians
- Savvy, smart, and down-to-earth—someone who’s as comfortable talking horsepower as they are building trust with a client
- Experience in a shop environment is required; previous management experience is a plus
Key Responsibilities:
- Manage client relationships with clarity, honesty, and respect
- Oversee the intake process, accurately communicating repair needs and timelines
- Act as a liaison between technicians and clients, ensuring expectations are met on both sides
- Monitor and manage project flow to keep work efficient and on schedule
- Uphold our commitment to top-quality service and client satisfaction
Why Join Us?
- Work with an experienced, passionate team in a professional yet relaxed environment
- Be part of a shop known for its integrity and craftsmanship
- Competitive salary based on experience
- Opportunities for growth within a thriving, respected business
If you are an automotive professional with a head for logistics and a heart for service, we’d love to meet you.
To Apply: Send your resume and a brief introduction to joe@allianceautocare.com. We’re excited to hear from you!
You can see who we are and what we are up to here
Web www.allianceautocare.com
Insta @allianceautoloveland
Insta @alliancegwagon
www.youtube.com@Nothing-but-Gs
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Experience:
- Automotive Manager: 3 years (Required)
Ability to Commute:
- Loveland, CO 80537 (Required)
Ability to Relocate:
- Loveland, CO 80537: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $90,000