What are the responsibilities and job description for the Small Format Chain Sales position at Alliance Beverage?
Primary Function :
Sales reps solicit orders for all products listed in their book from each of their retail accounts. They also sell these retailers business-building ideas for the products listed in their book. To do that, they are responsible for understanding in-store merchandising principles and to suggest uses of these principles in each of their retail accounts. They are expected to manage their territory in such a way that both the suppliers, the distributor and their retail accounts will obtain the very best possible sales from the products they are responsible for selling.
These individuals will also have sales support personnel that they are responsible for keeping informed concerning their accounts.
Major Responsibilities :
Customer Relations : Effectively establish and develop rapport with all customers. Handle customer complaints, delinquent payments, and similar activities.
Business Development : Identify and pursue new opportunities and customers. Present fact-based, profit-centered presentations and overcome objections. Answer questions and present proof for sales proposals. Sell in new items, brand extensions, and displays. Effectively communicate with Team Leader and drivers any problems, issues, or opportunities within sales territory.
Account Maintenance : Leave account shelves and back rooms orderly and organized; maintain proper inventory levels.
Ordering : Submit orders on time, accurately, and completely.
Quality Assurance : Maintain acceptable quality ratings. Utilize dot rotation and “move” policy correctly. Stay within unsalable pick-up budget while properly managing damaged product.
Distribution : Follow and maintain quality distribution per company standards with product properly faced up and clean.
Monthly Market Plan : Effectively pre-plan upcoming month, monitor and adjust to meet quarterly goals. Update all company goals and display tracking on a daily basis.
Displays : Called out items on display. Place and maintain appropriate number, position, and size of displays; include in product mix according to standards; use creative and current POS where possible.
Pricing : Assure pricing is correct.
Point of Sale : Promote products clearly and accurately through use of current, fresh POS material; effectively communicate selling message to consumer. Use proper store POS.
Professional Development : Expand knowledge of products, selling skills, and industry. Adhere to and uphold all company policies and procedures.
- Competitive Pay.
- Mileage Reimbursement.
- Amazing Benefits. We have 3 different medical plans you can choose from starting out at $0 / month as well as a generous 401(k) plan with company match. We also offer vision, dental, life insurance and more.
- Paid Parental and Maternity Leave!
- Opportunity for Advancement. We are likely to promote within before hiring externally.
- Product Discounts. We offer generous employee discounts on product purchases
- No Weekends!
- Location. Grand Rapids and the Lakeshore
Qualifications :
About Alliance Beverage :
Chicago native Larry Gary settled in Hastings, MI, where he owned and operated a bowling alley. In 1963, Larry and his wife, Joan, decided a change was in order; they moved to the Grand Rapids area, where Larry founded Kent Beverage.
Detroit native Tim Sullivan, along with his brother Mike, founded Sullivan Brothers Construction on the east side of the state. However, after seeing his friends thrive in the beer distribution business, Tim decided to make a change, purchasing Grand Rapids' B&B Beer in 1977.
Both companies grew and flourished, passing from one generation to the next, each strengthening its roots in Michigan. Eventually, over a shared pint, the Gary and Sullivan families envisioned a stronger future together. On May 13, 2013, Kent Beverage and B&B Beer merged, forming Alliance Beverage—a company committed to being the “Preferred Distributor” for everyone it interacts with.
From day one, Alliance has prioritized recruiting top talent and upholding the highest standards of integrity, teamwork, and respect, aiming to enrich the lives of associates, customers, suppliers, and the community. By offering a diverse range of quality products and a supportive, accountable environment, we continually seek to create positive and lasting relationships.
Today, Alliance Beverage is a team of over 550, proudly serving more than 6,000 customers across Western Michigan. With three distribution centers and six sales offices, our team members are not just employees—they’re neighbors who are actively involved in the communities they serve.
